Dynamic Logistics Manager with proven success at Ryder, excelling in fleet management and customer relationship building. Achieved operational efficiency through strategic route optimization and effective team leadership. Skilled in safety compliance and risk management, fostering a culture of excellence that consistently meets performance expectations.
Overview
11
11
years of professional experience
Work History
Logistics Manager
Ryder
Orlando, FL
09.2020 - Current
Oversaw daily operations with projected annual revenue of $9M.
Managed 30+ drivers, including two direct reports.
Handled driver payroll, trip management, and invoicing processes.
Maintained KPIs to ensure operational effectiveness and efficiency.
Cultivated strong customer relations to enhance service satisfaction.
Directed safety management protocols to ensure compliance and risk mitigation.
Oversaw procurement activities for necessary equipment and supplies.
Managed employee and equipment maintenance to sustain operational continuity.
Customer Logistics Manager
Ryder
Orlando, FL
03.2019 - 09.2020
Designed daily routing assignments based on customer workload and HOS compliance.
Coached drivers to consistently meet customer and Ryder standards.
Delivered routing recommendations to dedicated customers for enhanced efficiency.
Utilized Microsoft Office, Outlook, TMW, Workday, and Lytx for operational management.
Logistics Supervisor
CTDI - Communications Test Design
Davenport, FL
05.2014 - 03.2019
Oversaw multiple startup logistics programs in Davenport, FL.
Managed daily customer orders to ensure on-time shipments for CTDI and Comcast.
Reviewed daily GM reports to optimize associate placement.
Collaborated with local 3PL and LTL representatives to guarantee timely pickups.
Supervised teams of up to 35 employees handling shipping and inventory processes.
Ensured compliance with customer requirements regarding accuracy and processing times.
Trained employees on departmental procedures, enforcing adherence consistently.
Coached employees to meet performance expectations and documented deficiencies.