Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTOPHER JOYNER

Killeen,TX

Summary

Seasoned Operations Manager and talented leader with over seven years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, and talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

7
7
years of professional experience

Work History

Maintenance Operations Manager

U.S. Army Active Duty
07.2020 - Current
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Developed detailed plans based on broad guidance and direction.
  • Leveraged data-driven decision-making to optimize preventive maintenance schedules based on equipment usage patterns.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Launched quality assurance practices for each phase of development
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Provided professional services and support in a dynamic work environment.
  • Excellent communication skills, both verbal and written.

Operations Liaison /Maintenance Supervisor

U.S. Army Active Duty
11.2016 - 07.2020
  • Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Streamlined operations by implementing efficient workflow processes and procedures.
  • Evaluated vendor contracts, negotiating favorable terms to reduce organizational expenses.
  • Enhanced team performance through regular training sessions and performance evaluations.
  • Collaborated with other departments on company-wide initiatives, ensuring seamless integration of operations-related aspects.
  • Strengthened communication skills through regular interactions with others.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.

Education

Associate of Science - Cybersecurity

University of Phoenix
Tempe, AZ
04.2024

Skills

  • Facilities Management
  • Hiring and Training
  • Financial Management
  • Staff Management
  • Staff Development
  • MS Office
  • Decision-Making
  • Documentation And Reporting
  • Interpersonal Relations
  • Computer Skills
  • Expense Tracking
  • Performance Tracking and Evaluation
  • Team Leadership
  • Public Speaking

Timeline

Maintenance Operations Manager

U.S. Army Active Duty
07.2020 - Current

Operations Liaison /Maintenance Supervisor

U.S. Army Active Duty
11.2016 - 07.2020

Associate of Science - Cybersecurity

University of Phoenix

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CHRISTOPHER JOYNER