Christopher Justus
Reno,NV
Summary
Detail-oriented Fraud and Financial Crimes Investigator with 5+ years of experience in banking and fintech. Skilled in AML, account takeover, and transaction monitoring, with expertise in data analysis to identify patterns and detect suspicious activity. Instrumental in investigations that recovered over $1.5 million in fraud losses.
Overview
13
13
years of professional experience
Work History
Member Dispute Resolution Specialist
Greater Nevada Credit Union
Reno, USA
04.2025 - Current
- Manage 50+ debit card and ACH disputes through timely case reviews, documentation, evidence analysis, and resolution of transactional disputes.
- Review account history, transaction activity, member statements, merchant information, and supporting documentation to determine dispute validity and identify potential fraud indicators.
- Processed 30+ fraud claims weekly, including account takeover, unauthorized activity, check fraud, P2P fraud, and debit card fraud, ensuring timely resolution for members.
- Collaborated with Accounting, Payment Operations, and Digital Member Success to identify and escalate fraud trends, resolve disputes, and enhance procedural efficiencies.
Fraud Operations Investigator
PwC
Reno, USA
09.2024 - 02.2025
- Investigated fraud operations cases to uncover unauthorized transactions and suspicious behavior, enhancing documentation review and risk-based decision making.
- Identified patterns of account misuse and transaction anomalies, contributing to detection of organized fraud behavior.
- Evaluated documentation standards and decision accuracy during QA/testing and case quality review, ensuring adherence to fraud operations procedures.
Fraud Operations Analyst
Uplift Inc
Reno, USA
08.2021 - 07.2023
- Recovered over $1 million from fraudulent transactions through investigation, account review, and fraud mitigation efforts.
- Utilized SQL and internal data sources to identify fraud patterns, mitigate active fraud activity, and uncover emerging fraud rings.
- Investigated customer-reported identity theft claims, facilitating resolution, recovering funds, and ensuring accurate credit reporting.
- Drafted investigative summaries and escalated suspicious activities for fraud, compliance, or SAR-related review to ensure thorough oversight.
Financial Crime Specialist
Monzo (UK)
Las Vegas, USA
08.2019 - 07.2020
- Reviewed 20 AML and financial crime alerts daily to identify account activity, suspicious behavior, sanctions concerns, and potential account misuse, contributing to risk mitigation.
- Conducted sanctions reviews and drafted detailed case notes to facilitate informed account decisions, escalations, and ensure regulatory compliance.
- Analyzed financial transactions for suspicious activities and compliance issues.
- Investigated reports of potential fraud and financial crimes from various sources.
- Collaborated with regulatory bodies to ensure adherence to financial crime regulations.
Military Police
United States Army
Joint Base Lewis-McChord, USA
03.2013 - 12.2020
- Cultivated investigation, documentation, report-writing, and legal decision-making skills to enhance effectiveness in military law enforcement.
Education
Post Graduate Certification - Data Science & Business Analytics
University of Texas at Austin
08-2024
Bachelor of Arts - Criminal Justice
Purdue University Global
11-2023
Skills
- Fraud investigations and detection
- Payment fraud prevention
- Transaction monitoring and analysis
- AML and suspicious activity review
- Account takeover prevention
- Identity theft protection
- Fraud pattern analysis
- Dispute resolution
- Investigative documentation skills
- Risk assessment strategies
- SQL proficiency
- Python programming
- Verafin expertise
- Regulatory disputes management
Timeline
Member Dispute Resolution Specialist
Greater Nevada Credit Union
04.2025 - Current
Fraud Operations Investigator
PwC
09.2024 - 02.2025
Fraud Operations Analyst
Uplift Inc
08.2021 - 07.2023
Financial Crime Specialist
Monzo (UK)
08.2019 - 07.2020
Military Police
United States Army
03.2013 - 12.2020
Post Graduate Certification - Data Science & Business Analytics
University of Texas at Austin
Bachelor of Arts - Criminal Justice
Purdue University Global