Christopher Karcher
Des Plaines,IL
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Fed Ex Ground
09.2017 - 05.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Delivery Driver
Fed Ex Ground
06.2014 - 08.2017
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Kept detailed records of deliveries and money received from customers.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fostered positive working relationships with regular customers.
- Managed customer inquiries and complaints in polite and professional manner.
Merchandise Associate
Aunt Millies Bakery
02.2011 - 01.2013
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Communicated with vendors to answer questions, order samples and resolve issues.
- Conducted regular store audits to verify compliance with company policies.
Education
IT Support Certification - Information Technology
William Rainey Harper College
Palatine, IL12.2023
Skills
- GPS and Route Planning
- Time Management
- Customer Service
- Logistics Knowledge
- Delivery Record Keeping
- Complex Problem-Solving
- Teamwork and Collaboration
- Computerized Inventory Tracking Software
- Troubleshooting
- Speaking
- Documentation
Timeline
Delivery Driver
Fed Ex Ground
09.2017 - 05.2023
Delivery Driver
Fed Ex Ground
06.2014 - 08.2017
Merchandise Associate
Aunt Millies Bakery
02.2011 - 01.2013
IT Support Certification - Information Technology
William Rainey Harper College
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