Christopher Kebler
Philadelphia,PA
Summary
Resourceful Quality Assurance Engineer well-versed in producing strong test cases and scripts for manual and automated testing. Skillful in training quality assurance staff, evaluating performance and improving procedures. Team-oriented and results-focused polished in helping developers spot and resolve issues.
Overview
20
20
years of professional experience
Work History
Senior Quality Assurance Engineer
Nextgen Healthcare Information Systems
Horsham, Pa
08.2007 - 01.2024
- Developed and executed test plans and strategies to ensure product quality.
- Analyzed customer requirements and translated them into test cases.
- Provided technical support to other departments for troubleshooting, debugging and validation of software applications.
- Conducted manual tests as well as automated tests using Gherkin.
- Created detailed bug reports with steps to reproduce issues and assigned severity levels based on impact analysis.
- Documented test results in an organized manner, including screenshots where applicable.
- Collaborated with developers to identify root causes of defects found during testing cycles.
- Reviewed user stories for completeness before beginning the testing process.
- Maintained a library of reusable test scripts for regression testing purposes.
- Worked closely with project managers to ensure timely delivery of projects within budget constraints.
- Managed daily activities related to defect tracking, resolution and retesting processes.
- Facilitated periodic reviews among team members to discuss best practices in Quality Assurance techniques.
- Participated actively in design discussions and code reviews to provide feedback from a QA perspective.
- Recommended improvements in existing processes or procedures related to software development life cycle.
- Developed efficient and thorough test cases and scripts to facilitate consistent approach to product development in agile environment.
- Worked alongside developers and other project stakeholders to understand function, features and testing needs of each program.
- Delivered training and ongoing quality assurance guidance to onsite and offshore professionals.
- Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
- Produced test scripts for new automated software testing rounds.
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
System Test Specialist I
Independence Blue Cross
Philadelphia, Pa
07.2004 - 08.2007
- Review business requirements to develop test scenarios and test scripts for software going into production
- Execute developed test scripts using Mercury Test Director
- Execute developed test scripts using Mercury Quality Center
- Write up defects that may occur through test execution
- Retest defects after coding changes have been made by programmers
- Responsible for coordinating testing efforts with other members of my team
- Create files that are specifically used for scenario testing
- Responsible for regression testing applications as new releases go live
- Create Test Results Document using Mercury Quality Center Document Generator.
Coordinator
Curtis Circulation
Pennsauken, NJ
02.2004 - 07.2004
- Analyze and approve merchandise returns, which are sent in by customers via fax, mail, or electronic transmission
- Process returned goods information using Microsoft Excel and the company's proprietary computer software
- Review and tally customer remittances and forward to the accounting department
- Communicate with customers on a daily basis
- Responsible for the preparation of various reports as needed.
Education
Bachelors of Science in Business Administration - Major in Management Information Systems -
La Salle University
05.2003
Skills
- Integration Testing
- Manual Testing
- Agile Software Development
- Expert in NextGen EHR software
- Test Planning
- Functional Testing
- Data Validation
- Regression Testing
- Defect Tracking
- Scrum Methodology
- Scrum Framework
- Usability Testing
- Requirements Analysis
- User Acceptance Testing
Coursework
- Introduction to Management Information Systems
- Business Application Programming & Software
- Networking & Telecommunications Technology
- Information Systems Analysis & Design
- Database Processing
References
References available upon request.
Timeline
Senior Quality Assurance Engineer
Nextgen Healthcare Information Systems
08.2007 - 01.2024
System Test Specialist I
Independence Blue Cross
07.2004 - 08.2007
Coordinator
Curtis Circulation
02.2004 - 07.2004
Bachelors of Science in Business Administration - Major in Management Information Systems -
La Salle University
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