Christopher Kefer
Ft Myers,FL
Summary
Seasoned leader with a proven track record in enhancing customer service quality and operational efficiency, demonstrated through effective management of over 125 employees at UPS. Proficient in project management and team building, driving initiatives that foster secure, high-performing work environments. A commitment to excellence consistently elevates customer satisfaction and team performance.
Overview
35
35
years of professional experience
Work History
Cleaning/security
Regal Naples
01.2023 - 01.2025
- Key holder
- Maintained a safe environment for staff by implementing rigorous cleaning and safety standards.
- Upheld safety measures and proper chemical handling procedures to ensure a secure and clean workspace.
- Ensured all areas were thoroughly cleaned while adhering to safety protocols for chemical handling.
Furniture Repair and Sales
Self-Employed
01.2010 - 01.2020
- Built and maintained a loyal client base from scratch.
- Refurbished, moved, and bought and sold furniture.
- Developed and sustained strong customer relationships, driving repeat business.
Team Lead
Target
01.2005 - 01.2009
- Key Holder
- Opened and secured the building each morning, ensuring a safe environment for coworkers.
- Led a team of over 45 employees to efficiently unload 50' trailers and stock shelves daily before opening.
- Ensured staff compliance with safety procedures and maintained high levels of customer satisfaction.
Assistant Manager
UPS
01.2000 - 12.2005
- Key Holder
- Responsible for day-to-day operations, ensuring the leadership and safety of over 125 employees.
- Managed daily operations with focus on accuracy, speed, and safety in a complex mechanical environment.
- Oversaw a team of 125 employees, maintaining a safe work environment amidst millions of moving parts, including vehicles.
Driver
Robb & Stucky
01.1990 - 01.2000
- Trained new team members on safe and efficient furniture handling techniques, emphasizing safety and customer service.
- Ensured a safe work environment and high customer satisfaction by properly training new team members in furniture handling.
- Led training sessions for new team members, focusing on correct furniture movement and customer service excellence.
Education
Southwest Florida College -
Southwest Florida College
01.2009
High School GED -
Skills
- Project management
- Event planning
- Client communication
- Customer service
- Warehouse operations security
- Safe workplace practices
- Management
- Cash handling
- Inventory control
- Merchandising
- Sales
- Retail management
- POS
- Interviewing
- Organization and time management
- Leadership
- Self-Directed
- Problem resolution
- Critical thinking
- Organizational skills
- Analytical thinking
- Quality assurance
- Teamwork and collaboration
- Team building
- Active listening
Affiliations
- Exercise
- Hiking
- Fishing
- Camping
Languages
Spanish
Limited
Accomplishments
- Made it through life still standing!
Timeline
Cleaning/security
Regal Naples
01.2023 - 01.2025
Furniture Repair and Sales
Self-Employed
01.2010 - 01.2020
Team Lead
Target
01.2005 - 01.2009
Assistant Manager
UPS
01.2000 - 12.2005
Driver
Robb & Stucky
01.1990 - 01.2000
Southwest Florida College -
Southwest Florida College
High School GED -
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