Dynamic Supervisor with a proven track record at Arby's, excelling in process improvement and customer service. Leveraged complex problem-solving skills to enhance team efficiency and optimize workflows. Recognized for maintaining a safe work environment and implementing effective training programs, ensuring high-quality standards and exceptional service delivery.
Overview
9
9
years of professional experience
Work History
Supervisor
Arbys Resturant
09.2016 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Gathered, organized and input information into digital database.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Frequently inspected production area to verify proper equipment operation.
Devised and implemented processes and procedures to streamline operations.
Crew Member
Fibernet
02.2023 - 10.2023
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Operated power equipment to move materials and promote job efficiency.
Managed safe and efficient use of tools and equipment on construction sites.
Used variety of hand and power tools to complete tasks.
Followed instructions and safety protocols to prevent accidents and injuries.
Prep Chef
Whitman Health and Rehabilitation Center
03.2022 - 12.2022
Observed different kitchen chefs' preparation of sauces, breads, and other items to gain knowledge in diverse cooking and baking techniques.
Maintained well-organized mise en place to keep work consistent.
Rotated through all prep stations to learn different techniques.
Planned and directed high-volume food preparation in fast-paced environment.
Signed for deliveries, checked items into inventory and stocked goods into proper locations.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Loaded dishes, glasses and tableware into dishwashing machines.
Maintained composure and work quality while under stress.
Prepared sandwiches, salads and other specialty items according to customer specifications.