Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Kent

Baltimore,MD

Summary

Professional merchandising leader with comprehensive background in retail operations and visual merchandising. Specializes in driving sales growth through strategic product placement and inventory management. Strong team collaborator known for adaptability and delivering results. Skilled in planning, organization, and fostering positive team environment.

Merchandising professional committed to achieving high standards and delivering results. Proven track record in optimizing product placement and inventory management. Reliable team collaborator, adaptable to changing needs. Expertise in visual merchandising and team coordination.

Overview

19
19
years of professional experience

Work History

Merchandising Team Leader

2020 Companies
05.2022 - 12.2024
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.
  • Boosted team productivity through consistent coaching, training, and motivation of team members.
  • Enhanced store appearance, creating visually appealing product displays that attracted customers and increased foot traffic.
  • Collaborated with vendors to negotiate optimal pricing, improving profit margins for the business.
  • Cultivated a positive work environment, fostering open communication and collaboration among team members to achieve common goals.

Retail Merchandising Associate

Crossmark Sales and Marketing
04.2022 - 08.2023
  • Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
  • Worked closely with individual customers to identify unique needs and supply appropriate products.
  • Trained and managed merchandising associates to uphold company standards in customer service and product information.
  • Monitored inventory changes and ordered replenishments for stock to support customer demand.
  • Monitored slow-selling merchandise and placed top sellers on display in prominent areas.
  • Maintained integrity of units and accuracy of pricing to minimize waste.

Field Merchandising Rep

BDS Marketing
10.2017 - 04.2019
  • Completion of all in-store marketing events for several accounts in multiple geographic regions
  • Trained various associates on marketing strategies and targeted goals
  • Merchandising, installations and fixtures in retail department stores

Retail Marketing Rep

Advantage Solution
07.2015 - 10.2016
  • Maintained a 5% sales monthly average of inventory products while creating relationships with outside organization for multiple contracts
  • Maintained a steady upward target sales points for 4 quarters
  • Successful launch and execution campaign for Shark Ninja new product while bringing in profits for two different Shark product lines
  • Effectively built brand loyalty and increase comfort level' of Epson products while managing compliance within district consisting of 20-30 stores on a weekly basis and reaching sales goals for my district quarterly

Merchandiser

Acosta
08.2013 - 08.2014
  • Maintained store standards & inventory for various wholesale/retail stores
  • Cut down daily contractual cost through effective time and management
  • Reduced payroll/benefits administration costs 15% by negotiating pricing & fees, while ensuring the continuation & enhancements of services

Technical End Service Rep

Stanley Black & Decker
10.2011 - 02.2012
  • Processed warranty exchange/returns as well as trouble shot equipment according to outlined specifications for end-users
  • Handled an intake of 75+ call volume per day under 10-minute response time & resolved customer complaints and/or concerns of products
  • Brought in 100% profitable sales as a result of independent direct sale tactics

Technical Support Paraprofessional

Baltimore City Public Schools
09.2005 - 08.2010
  • Reduced Special Education case load by 10% from 2005-2007
  • Established and maintaining compliance by 100% of special education confidential files along state and federal code requirements
  • Preparation of communication material and distribution to various audiences to uphold compliance for regulated and time sensitive educational evaluations and reviews for large case load

Education

Associate of Arts - Digital Communications/Media Design/Production

University of Baltimore
Baltimore
09.2016

A.A - Hospitality Management

Community College of Baltimore County
01.2011

Skills

  • Media Design Specialist
  • Public Relations
  • Branding
  • Editor
  • Writer
  • Screen/HTML & CSS
  • Project Management
  • UI/UX
  • Graphic Design
  • Digital Printing
  • 3D
  • Adobe Creative Cloud
  • Photoshop
  • Premier
  • After Effects
  • Bridge
  • Illustrator
  • InDesign
  • Final Cut
  • PC/MAC
  • RNT
  • SASI
  • Microsoft Office
  • SAP
  • Salesforce
  • Social Media Management
  • Store layout
  • Merchandise planning
  • Pricing strategy
  • Promotional planning
  • Performance analysis
  • Teamwork
  • Customer service
  • Time management
  • Teamwork and collaboration
  • Multitasking
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Effective communication
  • Decision-making
  • Adaptability and flexibility
  • Product knowledge
  • Goal setting
  • Product development collaboration
  • Product quality determination
  • Product promotion

Timeline

Merchandising Team Leader

2020 Companies
05.2022 - 12.2024

Retail Merchandising Associate

Crossmark Sales and Marketing
04.2022 - 08.2023

Field Merchandising Rep

BDS Marketing
10.2017 - 04.2019

Retail Marketing Rep

Advantage Solution
07.2015 - 10.2016

Merchandiser

Acosta
08.2013 - 08.2014

Technical End Service Rep

Stanley Black & Decker
10.2011 - 02.2012

Technical Support Paraprofessional

Baltimore City Public Schools
09.2005 - 08.2010

A.A - Hospitality Management

Community College of Baltimore County

Associate of Arts - Digital Communications/Media Design/Production

University of Baltimore

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