Christopher Key
Summary
Dedicated and process-oriented leader with a strong ability to communicate. Assertive and enthusiastic, with an unsurpassed work ethic. Motivated and detail oriented sales professional with supervisory experience seeking an opportunity to apply my advance knowledge of sales an customer service.
Overview
11
11
years of professional experience
Work History
Sales Associate
JHM Supply
03.2021 - Current
- Work closely with landscape designers, contractors, municipalities, and homeowners throughout the planning process, products and pricing.
- Assisting clients with project bids, managing lead time, and material costs.
- In charge of inter-store transfers and on-site deliveries for all three locations.
- Handle all warranty issues/RMA'S with vendors for all locations.
- Organize and implement online training programs for new and existing employees.
- Day to day Sales/ Operations/ Rolling Inventory
Operations Manager
Southern Landscape Supply Inc.
04.2019 - 03.2021
- Coordinated all necessary equipment and manpower needed to complete each individual project safely and efficiently.
- Calculated and procured all necessary materials for residential and commercial landscape installations.
- Strategically developed and implemented a weekly schedule of day-to-day operations in order to maximize profits and minimize operation costs.
- Communicated and assisted with the needs of individual clients throughout each stage of job completion, in order to assure the highest level of customer satisfaction.
- Serviced equipment weekly in order to minimize overall maintenance costs.
Supervisor
Above All Landscapes
04.2016 - 03.2019
- Coordinated and supervised all activities of assigned projects.
- Performed quality control to inspect, diagnose, and repair any issues or defects that may arise during installation.
- Managed construction budget by allocating the proper amount of staff and equipment needed for each individual job.
Account Manager
Integrity Furniture Group
01.2013 - 03.2016
- Maintained long term relationships with new and existing clients by exercising excellent customer service.
- Entered all client specifications, measurements, and materials into Quickbooks database.
- Communicated with warehouse throughout all stages of production, assuring all client specifications and shipping deadlines are met.
- Worked closely with clients, understanding and paying close attention to each of their needs in order to successfully generate a room plan that best reflects their design needs and budget.
- Updated company catalogs, assuring that all new products and pricing were available to clients.
- Responsible for developing and implementing an order of operations for all inventory reports.
- Generated quotes for sales team members via Quickbooks system.
- Coordinated and supervised all activities of assigned projects.
- Performed quality control to inspect, diagnose, and repair any issues or defects that may arise during installation.
- Managed construction budget by allocating the proper amount of staff and equipment needed for each individual job.
Education
BBA - Business Administration/Marketing
University of Memphis
Memphis, TN05.2009
Skills
- Sales and Marketing
- Sales Operations
- New Business Development
- Customer Service
- Customer Retention
- Product Sales
- Consultative Selling
- Contract Preparation
- Inventory Control
- Promotional Support
- Sales Development
- Customer Needs Assessment
- Quickbooks
Timeline
Sales Associate
JHM Supply
03.2021 - Current
Operations Manager
Southern Landscape Supply Inc.
04.2019 - 03.2021
Supervisor
Above All Landscapes
04.2016 - 03.2019
Account Manager
Integrity Furniture Group
01.2013 - 03.2016
BBA - Business Administration/Marketing
University of Memphis
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