I would like to expand my customer service skills. My experience in both computers and the daily operational functions of the moving industry have made me extremely versatile and multi-faceted.
Overview
1
1
year of professional experience
Work History
Data Entry
Vently Co.
09.2023 - Current
Accurate and efficient data entry of small to medium sized businesses for app launch in the greater San Francisco bay Area
Efficiently sifted through customer service feedback, questions and concerns via email, ensuring proper responses and timely solutions
Cross collaborated with Ops and Dev team to ensure that user acquisition deliverable where hit on par with company goals
Moving Associate
Kohler Moving Co.
08.2023 - 01.2024
Improved customer satisfaction by efficiently and carefully packing, loading, and unloading clients'' belongings during moves.
Enhanced team productivity by effectively communicating with colleagues and coordinating tasks during moving projects.
Reduced customer complaints with meticulous attention to detail while handling fragile items and ensuring their safe transport.
Expedited the moving process by accurately assessing clients'' needs, providing appropriate equipment, and allocating resources accordingly.
Education
Associate of Arts - Liberal Arts
Los Medanos College
Pittsburg, CA
12.2023
High School Diploma -
Heritage High School
Brentwood, CA
06.2021
Skills
Comfortable working with a variety of ethnicities and languages
Skills to be able to help those who are struggling to accomplish a task
Able to adapt to overcome challenges in the workplace
Work efficiently to accomplish a completion of tasks in a safe and timely manner
Team player
Global Experiences
I was born in Paris, France in 2002. At the age of 4 I moved to San Francisco. My formal education was in the United States however my global education was worldwide. I have traveled vastly throughout Europe, Asia, Middle East, Australia, and the United States. My travel to different countries has exposed me to different cultures, experiences, and lifestyles. Navigating international challenges while traveling has helped me extensively in my daily life. It has taught me to be flexible and always have a plan B in place.
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting