Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Kiousis-Golden

Lakewood,OH

Summary

Dynamic professional with a proven track record at Chick-Fil-A, excelling in fast-paced environments. Skilled in client relationship management and video production, I deliver exceptional service and drive engagement. Adept at problem-solving and team collaboration, I consistently exceed expectations and enhance customer satisfaction.

Overview

8
8
years of professional experience

Work History

Team Member

Chick-Fil-A
Fairview Park, OH
07.2017 - 08.2018
  • Worked in various roles, including register, kitchen, and drive-through.
  • Delivered fast, courteous service in a high-volume environment.

Team Associate

Dick’s Sporting Goods
North Olmsted, OH
08.2018 - 09.2020
  • Assisted customers in the footwear department and on the sales floor.
  • Operated the register, and supported truck unloading and merchandising.

Amazon Delivery Driver

DC1 Transport
Solon, OH
10.2020 - 01.2022
  • Efficiently delivered time-sensitive packages to over 100 customers daily.
  • Maintained exceptional customer satisfaction through prompt and professional service.
  • Demonstrated strong attention to detail, route optimization, and accountability.

Life Insurance Agent

AIL (American Income Life)
Brunswick, OH
03.2022 - 08.2022
  • Sold life insurance policies through cold calls and scripted presentations.
  • Educated clients on policy options, emphasizing value and protection.
  • Trained new agents on call scripts and objection handling.

Cars Salesman

Ken Ganley Kia
Medina, OH
09.2022 - 12.2022
  • Engaged with potential buyers to determine needs and match them with appropriate vehicle solutions.
  • Conducted follow-ups and built long-term client relationships.
  • Applied persuasive communication to close deals and meet quotas.

Marketing Event Supervisor

Good Karma Brands / ESPN Cleveland
Cleveland, Ohio
04.2024 - Current
  • Lead and execute on-site activation and promotional events to enhance brand visibility and audience engagement for ESPN Cleveland.
  • Supervise event staff and brand ambassadors, ensuring seamless operations and exceptional guest experience at sporting events, live broadcasts, and sponsored activations.
  • Collaborate with sales, marketing, and programming teams to align event strategies with broader station initiatives and client goals.
  • Manage event logistics, transportation, setup/breakdown, and compliance with brand guidelines.
  • Track engagement metrics and compile post-event recaps to support sponsor and internal reporting.
  • Represent ESPN Cleveland professionally in diverse public settings, reinforcing the brand’s connection to the local sports community.

Education

Associate of Arts -

Cuyahoga Community College
Cleveland, OH
05.2019

Communications -

Cleveland State University
Cleveland, OH
05.2020

Certificate - Radio And Television Broadcasting

Ohio Media School
Valley View, OH
10-2023

Skills

  • Adobe Premiere Pro
  • Adobe Auditions
  • Audio editing
  • Video Production
  • Social Media
  • Client Relationship Management
  • Sales and cold calling
  • Claims Communication Support
  • Policy Presentation & Education
  • Problem solving and resolution
  • Team collaboration
  • Time management

Timeline

Marketing Event Supervisor

Good Karma Brands / ESPN Cleveland
04.2024 - Current

Cars Salesman

Ken Ganley Kia
09.2022 - 12.2022

Life Insurance Agent

AIL (American Income Life)
03.2022 - 08.2022

Amazon Delivery Driver

DC1 Transport
10.2020 - 01.2022

Team Associate

Dick’s Sporting Goods
08.2018 - 09.2020

Team Member

Chick-Fil-A
07.2017 - 08.2018

Associate of Arts -

Cuyahoga Community College

Communications -

Cleveland State University

Certificate - Radio And Television Broadcasting

Ohio Media School

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