Summary
Work History
Education
Skills
Timeline
Generic

Christopher Kirk

Tampa,FL

Summary

Dynamic leader with a proven track record at EXCUTIVE Management Services, excelling in operations management and team leadership. Enhanced customer satisfaction and minimized financial discrepancies through strategic problem-solving and effective staff training. Achieved significant project success by prioritizing customer relations and employee development, ensuring alignment with organizational goals.

Work History

Assistant Manager

7/11 Speedway
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Project Manager

EXCUTIVE Management Services
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.

Automotive Technician

Courtesy Chrysler Jeep Dodge Ram Tampa
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Diploma - General Studies

Triway High-school
Wooster, OH
05.1984

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Goal setting
  • Task delegation
  • Workload management
  • Conflict resolution
  • Retail operations
  • Employee scheduling
  • Recruiting and interviewing
  • Customer rapport
  • Operations management

Timeline

Assistant Manager

7/11 Speedway

Project Manager

EXCUTIVE Management Services

Automotive Technician

Courtesy Chrysler Jeep Dodge Ram Tampa

Diploma - General Studies

Triway High-school

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Christopher Kirk