Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Kitchens

Malvern,AR

Summary

Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Family Market
Malvern, AR
12.2014 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Balanced cash drawer at the end of shift according to store policy.
  • Managed store personnel, including hiring and training new employees.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Associate of Arts -

Ouachita Technical College
Malvern, AR
05-2006

High School Diploma -

Malvern High School
Malvern, AR
05-2003

Skills

  • Customer Relations
  • Records Management
  • Store Organization
  • Stock management
  • Vendor Management
  • Retail Operations
  • Mentoring and Coaching
  • Transaction Processing
  • Hiring and Training
  • Staff Scheduling
  • Store Opening and Closing
  • POS Systems
  • Pricing and Markdowns

Timeline

Assistant Store Manager

Family Market
12.2014 - Current

Associate of Arts -

Ouachita Technical College

High School Diploma -

Malvern High School

Similar Profiles

CREATE PROFILE
Christopher Kitchens