Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Koehler

Bel Air,MD

Summary

Dedicated employee with over 28 years of experience in the Retirement Plan Industry and Insurance Carrier world. Includes managing data exchange, providing support to insurance carriers and employers, and ensuring effective communication for problem resolution. Skilled in Project Management, Requirements Document gathering, and User Acceptance Testing for both Qualified and Non-Qualified clients (including Defined Benefit/Defined Contribution/Money Purchase Pension/403(b)/457 Plans, Well versed in client administration, report writing, and coordinating with internal and external teams. Some experience in regulatory compliance matters, conducting testing (ADP/ACP/Top Heavy), preparing 5307 packages, and some experience with annual 5500 filings. Proficient in managing client communication, ensuring compliance with plan documents, and facilitating client meetings. Adept at utilizing Servicenow, Omniscript, MS Office, SQL, Omni/Adminweb/McCamish Record-keeping Platforms, and other tools to meet deadlines and provide systems support. Capable of working independently, as well as in a team. Managed plan design changes that often involved thousands of participants and billions in AUM.

Overview

29
29
years of professional experience

Work History

SERVICES & SYSTEM SUPPORT ANALYST (BUSINESS ANALYST)

T. Rowe Price and Associates, Inc.
05.2006 - 11.2024
  • Supported Client Administration for report-writing, plan conversions, and change management
  • Provided systems support to internal groups, resolving issues with procedural knowledge
  • Met deadlines using Servicenow for the project management of plan design changes
  • Created reports with Omniscript, T933, T966, CARS, MS Office
  • Coordinated with internal and external teams, assisted colleagues, and managed end-to-end plan design changes
  • Excellent Project Management skills for plan design changes in retirement plans (often involving thousands of participants and billions in AUM)
  • Worked on Defined Benefit/Defined Contribution/Money Purchase Pension/403(b)/457/Non-Qualified (funded and notional) Plans
  • Worked on Omni/Adminweb/McCamish Recordkeeping Platforms for assigned clients

SYSTEMS ANALYST

Aon Hewitt, Inc
07.2011 - 03.2012
  • Managed data exchange between employers and insurance carriers
  • Provided support to external insurance carriers and employers (12-15 clients under my book of business)
  • Collaborated with internal teams to maintain high service levels
  • Identified and resolved issues with employers and insurance carriers
  • Ensured effective communication and problem resolution with all parties

RETIREMENT PLAN COORDINATOR

T. Rowe Price and Associates, Inc.
04.1996 - 05.2006
  • Coordinated communication between national level, key clients and internal departments
  • Worked on multiple types of plans, such as Defined Benefit/Defined Contribution/Money Purchase Pension/403(b)/457/Non-Qualified (funded and notional)
  • My book of business typically included 10-20 tiered clients (National, Level 1, Level 2)
  • Ensure compliance with plan documents across TRP departments
  • Some experience with preparing tax ledgers
  • Manage client reporting, audits, and internal requests
  • Assist Service Center Representatives with participant needs
  • Managed day-to-day operations for plans, from small participant counts to thousands of participants and billions in AUM
  • Proficiency in Omni and Adminweb Recordkeeping Systems
  • Some experience with filing annual 5500 reporting

COMPLIANCE ANALYST

T. Rowe Price and Associates, Inc.
02.2004 - 11.2004
  • Acted as primary contact for regulatory and compliance matters for 40 Level 3 clients
  • Conducted Non-discrimination Testing, including ADP, ACP, and Top Heavy
  • Utilized internal and external resources to enhance industry knowledge and inform clients of potential impacts
  • Engaged in internal and external meetings to offer expertise on legislative and compliance issues
  • Drafted SPDs and 5307 Packages, collaborating with clients to implement changes

Education

MBA - Management

Loyola College of Maryland
Baltimore, MD
05.1996

BBA - Management Information Systems

Loyola College of Maryland
Baltimore, MD
05.1994

Skills

  • Excellent Project Management
  • Ability to successfully multi-task and juggle many projects for plan design changes
  • Communication Skills
  • Fast Learner (can work independently and with team members)
  • Computer Skills (Word/Excel/Outlook/PowerPoint)
  • Data exchange management
  • Client support for clients, including Defined Benefit/Defined Contribution/Money Purchase Pension/403(b)/457/Non-Qualified (funded and notional) Plans
  • Gathering Requirement Documents
  • Regulatory compliance (includes ADP/ACP/Top Heavy testing)
  • Report writing
  • Team coordination
  • Testing procedures
  • Problem resolution
  • Facilitate client conference calls and meetings

Timeline

SYSTEMS ANALYST

Aon Hewitt, Inc
07.2011 - 03.2012

SERVICES & SYSTEM SUPPORT ANALYST (BUSINESS ANALYST)

T. Rowe Price and Associates, Inc.
05.2006 - 11.2024

COMPLIANCE ANALYST

T. Rowe Price and Associates, Inc.
02.2004 - 11.2004

RETIREMENT PLAN COORDINATOR

T. Rowe Price and Associates, Inc.
04.1996 - 05.2006

MBA - Management

Loyola College of Maryland

BBA - Management Information Systems

Loyola College of Maryland
Christopher Koehler