Christopher Komos

• Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.
• Managed budgetary responsibilities for the warranty department, ensuring cost-effective allocation of resources.
• Provided exceptional technical support services, troubleshooting complex issues with minimal need for follow-up visits or additional repair work required under the manufacturer''s warranty coverage.
• Developed a comprehensive training program for new hires, ensuring they quickly acquire the necessary skills and knowledge to excel as Warranty Managers within the company.
• Collaborated with sales and service teams to provide seamless customer experiences during the warranty process.

• Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.
• Managed budgetary responsibilities for the warranty department, ensuring cost-effective allocation of resources.
• Provided exceptional technical support services, troubleshooting complex issues with minimal need for follow-up visits or additional repair work required under the manufacturer''s warranty coverage.
• Developed a comprehensive training program for new hires, ensuring they quickly acquire the necessary skills and knowledge to excel as Warranty Managers within the company.
• Collaborated with sales and service teams to provide seamless customer experiences during the warranty process.

Scheduled warranty work for subcontractors,

Met with homeowners

Made some repairs myself

Scheduled subs and suppliers for new home start dates.

• Supervised field crews to maximize quality and work efficiency.
• Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
• Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
• Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.