Christopher Kovach
Broken Arrow,OK
Summary
Goal-oriented Supervisor dedicated to high levels of customer satisfaction and meeting aggressive business goals. Active listening and problem solving with specialized knowledge in Retail, Manufacturing, and NDT. Driven Manager offering 11 years of experience in manufacturing. Decisive leader and complex problem solver. Top strengths in communication, relationship building, quality, customer service, and decision making.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Plant Manager
Arcosa Wind Towers
Tulsa, OK
05.2023 - 02.2024
- Managed the daily operations of the plant, including scheduling personnel and equipment.
- Provided work direction, resolved problems, prepared schedules and supervised operations to complete work for team of 185.
- Monitored plant performance metrics, such as throughput, quality, cost, and safety.
- Planned, directed and coordinated operations for production, machinery and processing within company policies and procedures.
- Ensured compliance with all applicable laws and regulations.
- Planned and coordinated maintenance activities for the facility.
- Analyzed current production processes to identify areas of improvement.
- Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
- Identified and resolved operational issues in a timely manner.
- Supported departments in successfully utilizing available labor, materials and equipment resources for production.
- Facilitated communication between workers at different levels of the organization.
- Maintained accurate records of employee attendance, overtime hours worked, inventory levels.
- Oversaw employees and related programs to maximize team productivity and facility output.
- Provided guidance and mentorship to team members on career development paths.
- Collaborated with other managers across plants to share best practices.
- Gave direction and leadership to all levels of employees and managers.
- Implemented new technologies or systems to improve efficiency and reduce costs.
- Performed root cause analysis on any process failures or customer complaints.
- Increased plant safety by implementing proactive strategies and well-structured training.
- Conducted regular meetings with department heads to review progress towards set objectives.
- Reviewed financial statements regularly to ensure budget targets were met.
- Managed manufacturing operations for Wind Tower production.
- Supervised production schedules, production quality and on-time delivery.
- ISO 9001 Certified
- ISO 45001 Certified
- Reduced Safety Incidents by 20% YOY.
- Inspected production, quality control and maintenance reports to detect and address production problems.
- Oversaw production budget and approved expenditures to direct spending.
Quality Assurance Manager
Arcosa Wind Towers
Newton, IA
10.2018 - 05.2023
- Developed and implemented quality assurance policies and procedures.
- Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
- Performed root cause analysis on non-conforming materials or products in order to determine appropriate corrective actions.
- Coordinated with other departments such as engineering, manufacturing, sales. in order to resolve any issues related to product quality.
- Troubleshot product issues and fixed problems.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
- Supervised and guided inspectors, technicians, and other staff.
- Monitored production activities for conformance to established quality requirements.
- Reviewed current standards and policies.
- Reviewed customer complaints and identified trends in order to develop corrective action plans.
- Investigated customer feedback and developed strategies for addressing complaints quickly and efficiently.
- Fielded customer complaints and rectified service issues.
- Documented all findings from investigations into non-conformances in order to track progress towards resolution.
- Provided guidance on process improvements and best practices in order to maintain high levels of product quality.
- Trained personnel on the use of new technologies or techniques designed to improve product reliability or safety standards.
- Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
- Kept records of quality reports and statistical reviews.
- Managed continuous improvement strategies to improve manufacturing margins and reduce costs.
- Participated in meetings with customers regarding product specifications or other quality-related topics.
- Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
Regional Site Manager
Century Inspection, Inc
Ponder, TX
11.2013 - 10.2018
- Oversee 30 employees performing NDT work on Wind Towers
- Oversee regional and local site managers and their staffs
- Resolve customer complaints regarding staffing and service
- Oversee audits and ensure results are within spec
- Oversee the hiring process with placement of ads and scheduling interviews
- Train and complete quarterly and yearly employee reviews
- Coordinate with customer changes to scope of work to ensure our group is ready when new job changes happen
- Perform training for our customers supervisors and welding leads.
- Mentored new employees on safety protocols, processes and procedures.
- Responded promptly to customer inquiries or complaints.
- Maintained records of inventory, assets, personnel and other relevant data.
- Monitored worksite personnel to maintain high levels of quality and performance.
- Resolved conflicts between staff members in a timely manner.
- Directed site activities to drive smooth operations and achieve quality assurance metrics.
Site Manager
Century Inspection, Inc
Ponder, TX
04.2012 - 11.2013
- Manage 15 coworkers performing NDT inspections on Wind Towers
- Oversee the hiring process and ensure training is on pace
- Work with our customer and schedule process change meetings
- Build and perform training for our customers supervisors and welding leads
- Oversee monthly 3rd party audits to ensure acceptable results are met
- Perform quarterly/yearly employee evaluations.
District Manager
Rent A Center
Pacific, MO
11.2004 - 04.2012
- Oversee 7-9 stores and 30-45 employees
- Oversee the hiring process for each store and set up interviews
- Set monthly sales goals and expectations
- Maintain collection standards
- Set quarterly meeting agendas and locations
- Perform quarterly audits including paperwork and inventory
- Oversee the fleet of vehicles
- Build yearly budgets and train Store Managers to build and maintain their budgets.
Store Manager
Rent A Center
Shawnee, OK
03.2000 - 11.2004
- Oversee store operations and manage 5-7 coworkers
- Perform weekly inventories
- Manage credit to standard
- Manage weekly/monthly/yearly budget.
Engineer/Equipment Operator
US Army
Fort Leonard Wood, MO
08.1993
Education
High School Diploma -
Aberdeen High School
Skills
- Personnel and Human Resources
- Time Management
- Negotiation
- Complex Problem Solving
- Active Learning
- Management of Personnel Resources
- Administration and Management
- Lean Manufacturing Principles
- Team Building and Development
- Safety Management
- Continuous Improvement
- ISO Compliance
- Scheduling
- Quality Management
Certification
- NDT Level II, MT, PT, and UT. Expired in 2018
- Smith Driving School.
- PML Trained.
Timeline
Plant Manager
Arcosa Wind Towers
05.2023 - 02.2024
Quality Assurance Manager
Arcosa Wind Towers
10.2018 - 05.2023
Regional Site Manager
Century Inspection, Inc
11.2013 - 10.2018
Site Manager
Century Inspection, Inc
04.2012 - 11.2013
District Manager
Rent A Center
11.2004 - 04.2012
Store Manager
Rent A Center
03.2000 - 11.2004
Engineer/Equipment Operator
US Army
08.1993
High School Diploma -
Aberdeen High School
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