Christopher Kueser
Pentwater,MI
Summary
Dependable On-Site Service Representative with a strong background in client relationship management and problem-solving. Skilled in logistics coordination and ensuring customer satisfaction while enhancing operational efficiency. Proven ability to handle multiple tasks simultaneously and maintain high-quality standards, focusing on process improvement and exceptional customer service.
Overview
27
27
years of professional experience
Work History
On Site Services Representative
Grainger Industrial Supply
Grand Rapids, MI
01.2009 - Current
- Manage inventory levels and ensured timely restocking of supplies while adhering to safety compliance.
- Deliver exceptional customer service and effectively addressed client inquiries to maintain satisfaction.
- Operate various tools and equipment to fulfill on-site requests efficiently, demonstrating a commitment to quality.
Sales Team Leader
Grainger Industrial Supply
Grand Rapids, MI
01.2009 - 01.2012
- Led sales team to achieve monthly targets while maximizing revenue through effective strategies.
- Trained and mentored new sales representatives on product knowledge and customer engagement techniques.
- Resolved customer complaints promptly and efficiently to maintain high satisfaction ratings.
Store Manager
Lowe's Home Centers, LLC
Big Rapids, Michigan
03.1999 - 07.2008
- Led daily store operations and ensured compliance with company policies and safety protocols.
- Managed inventory levels and coordinated product replenishment efforts to improve operational efficiency.
- Trained and developed team members to enhance customer service skills and process improvement.
Education
Some College (No Degree) - Biology, Chemistry
Oakland Community College
Bloomfield Hills, MISome College (No Degree) - Chemistry
Saint Mary’s College
Bloomfield Hills, MISkills
Timeline
On Site Services Representative
Grainger Industrial Supply
01.2009 - Current
Sales Team Leader
Grainger Industrial Supply
01.2009 - 01.2012
Store Manager
Lowe's Home Centers, LLC
03.1999 - 07.2008
Some College (No Degree) - Biology, Chemistry
Oakland Community College
Some College (No Degree) - Chemistry
Saint Mary’s College