CHRISTOPHER KVARNLOV
WARROAD,MN
Summary
Take-charge professional delivering executive support and team leadership to business operations with a focus on sales. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes sales, office management, accounting, accounts receivable, invoicing, database management, vendor negotiations and contract management. Recognized for exemplary customer service, and team collaboration. Consistently exceeded sales goals and growth targets.
Overview
23
23
years of professional experience
Work History
Owner
Lake Country Chevrolet Cadillac New Pre Owned Auto Dealer
Warroad, MN
06.2017 - 02.2025
- Analyzed industry trends to develop competitive strategies.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Delegated work to staff, setting priorities and goals.
- Hired and trained new department managers to increase team oversight and productivity.
- Created marketing campaigns to attract new customers.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained relationships with existing clients by providing superior customer service.
Sales Associate
Lake Country Chevrolet
Warroad, MN
07.2008 - 02.2025
- Greeted customers and provided exceptional customer service.
- Developed trusting relationships with customers by making personal connections.
- Provided accurate information about products, prices and services. Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Inside Sales Representative
Info-X
Randolph, NJ
01.2007 - 06.2008
- Identified customer needs by asking questions and advising on best solutions.
- Grew market from 2 million in annual sales to over 12 million in annual sales
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Cross-sold additional products or services based on customer needs.
- Took inbound calls on headset, promoting products and services to secure new accounts.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Developed and maintained strong relationships with existing clients to ensure repeat business.
- Reached and exceeded monthly sales targets through effective sales strategies and techniques.
Sales Manager
Deluxe Check Printers
Shoreview, MN
01.2002 - 12.2006
- Gained market share in new sales performance through aggressive team training.
- I was a selling manager and maintained 100% of my sales quota while leading a team of seven reps in Northern NJ.J.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Coached, developed and motivated team to achieve revenue goals.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Supported sales team members to drive growth and development.
- Achieved company growth and brand development through market expansion and sales.
Education
Bachelor of Arts - Business
Concordia College
Moorhead05-2000
Skills
- Social media control
- Marketing tactics
- Operations management
- Sales oversight
- Service quality assurance
- Negotiation
Affiliations
- Love all outdoor activites. Golf, fishing and travelling with my family.
Accomplishments
- 15 year Chevrolet Mark of Excellence award winner
- Info-X top performer. QLogic Bahamas winner.
- Deluxe (McBee) Top sales rep annually. #1 Payroll service rep in the USA.
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Owner
Lake Country Chevrolet Cadillac New Pre Owned Auto Dealer
06.2017 - 02.2025
Sales Associate
Lake Country Chevrolet
07.2008 - 02.2025
Inside Sales Representative
Info-X
01.2007 - 06.2008
Sales Manager
Deluxe Check Printers
01.2002 - 12.2006
Bachelor of Arts - Business
Concordia College
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