Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christopher Lacy

College Station

Summary

Dynamic service provider with a strong work ethic at UPS, excelling in client relations and team training. Leveraged exceptional communication skills to enhance customer satisfaction and loyalty. Proven ability to adapt service offerings to industry standards, ensuring alignment and continuous improvement. Committed to fostering trust through consistent follow-up and support. I've developed the ability for get the job done on a daily basis under serious time constraints while adapting to changing conditions when necessary. I'm proud of my military service. It helped me develop discipline, leadership skills, and the ability to handle adversity. That military experience certainly set me up for a long and distinguished career with UPS.

Overview

35
35
years of professional experience

Work History

Service Provider

United Parcel Service, UPS
06.1994 - Current
  • Helped clients with delivery and shipping services, ensuring high levels of satisfaction and loyalty.
  • Trained new team members on company protocols and best practices, contributing to overall team success and productivity.
  • Conducted regular evaluations of service offerings to ensure alignment with industry standards and trends, making necessary adjustments as needed.
  • Developed strong relationships with clients, fostering trust and loyalty through consistent communication and followup.

Infantryman

United States Army
08.1990 - 12.1992
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers. I was also paratrooper qualified.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
  • Performed as Mortar gunner during situational training exercises and infantry dismounted battle drills.
  • Trained in use of tear gas, passive ordnance, and explosives.

Education

High School Diploma -

Silsbee High School
Silsbee

No Degree -

Texas A&M University

Skills

  • Strong work ethic & Dedication
  • Effective time management
  • Exceptional communication
  • Excellent organizational skills

Accomplishments

In addition to my normal job duties at UPS, I was in charge of the safety committee for 3 years. That job involved holding and leading safety committee meetings once a month, performing safety observations on employees and providing feedback on safe work methods. I audited our facility on a monthly basis to insure OSHA compliance. Our facility went through an OSHA style audit (by a third party company) during my tenure as Safety chair. We passed that audit with a 97 out of 100 score.

Timeline

Service Provider

United Parcel Service, UPS
06.1994 - Current

Infantryman

United States Army
08.1990 - 12.1992

High School Diploma -

Silsbee High School

No Degree -

Texas A&M University
Christopher Lacy