Christopher Larson

Perform troubleshooting and repair of commercial and residential door systems and windows. Verify if the product was installed correctly, or if there was a product failure, and fix it.

Installation of various door and window systems to specific manufacturer specifications and safety guidelines.

Collaborated with team members to complete installation projects efficiently and accurately.

Communicated with clients to clarify project details and expectations during installations.

Followed up on completed installations to ensure functionality and customer satisfaction.

Performed troubleshooting to diagnose and resolve system issues.

Performed timely and reliable service in shops and outdoors in variable weather conditions.

Provided exceptional customer experiences to service recipients.

Followed blueprints, diagrams, and installation instructions accurately to complete tasks efficiently.

• Managed daily operations of glass and polishing services.
• Oversaw team training on safety protocols and equipment usage.
• Developed customer relationships through effective communication and service.
• Coordinated scheduling for staff and client appointments efficiently.
• Managed daily operations of the business, including staff, sales, inventory, and accounting.
• Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
• Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
• Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
• Conducted market research to identify new business opportunities.
• Inspected truck for defects and safe operating condition before, during and after trips.
• Obtained signatures needed to complete and process paperwork.
• Engaged customers by providing product information and addressing inquiries.
• Conducted product demonstrations to promote features and benefits.
• Monitored sales trends to identify opportunities for improvement in service.
• Developed key customer relationships to increase sales.
• Resolved customer complaints promptly and efficiently.
• Educated customers about products and services offered by the company.
• Provided personalized service to build relationships with customers.
• Performed regular follow-ups with clients to ensure satisfaction with purchases.
• Analyzed customer feedback to identify areas of improvement in product offerings.
• Generated new business opportunities through cold calling campaigns.
• Set up meetings with potential clients and listened to their wishes and concerns.