Christopher Lasek
Arlington,VA
Summary
I HAVE:
- 8+ years of enterprise implementation and client success leadership
- Deep expertise in SaaS, payroll, HCM, integrations, and data migrations
- A proven record of 100% client retention
- Experience managing multi-million-dollar portfolios
- Strong understanding of process optimization and risk mitigation
- Led training audiences from small teams to large enterprise groups
I AM:
- A relationship-first leader who earns trust through action
- Calm and decisive in high-pressure environments
- An effective communicator with executives and end users alike
- A problem solver who simplifies complexity
- Passionate about leaving every client better than I found them
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Executive Client Solutions Partner
Paycom
Arlington, VA
08.2024 - Current
- Retained 100% of historical book of business
- Manage $5.6M+ in annual client revenue across ~110 enterprise accounts
- Achieved 5/5 Net Promoter & CSAT scores through strategic partnership and proactive service
- Partner with executive stakeholders to optimize system utilization, ROI, and long-term adoption
- Lead complex system reconfigurations and modernization initiatives for enterprise clients
Executive Implementation Project Manager
Paycom
Arlington, VA
07.2022 - 08.2024
- Directed large-scale implementations including payroll, HCM, time & labor, and integrations
- Oversaw seamless data migrations with zero loss of historical information
- Improved efficiency for Paycom’s largest $5M enterprise account through workflow redesign
- Coordinated cross-functional teams to ensure on-time, on-budget delivery
- Served as escalation owner for high-risk or high-visibility projects
Senior Implementation Project Manager
Paycom
Arlington, VA
01.2020 - 07.2022
- Implemented and reconfigured systems for ~50 clients annually
- Developed tailored implementation roadmaps aligned to client business objectives
- Led client training programs to drive adoption and change management
- Mentored new project managers on best practices and client engagement
Implementation Project Manager
Paycom
Arlington, VA
04.2017 - 01.2020
- Facilitated end-to-end client transitions onto new platforms
- Designed structured approval process for rush implementations (adopted org-wide)
- Supported cross-departmental coordination to reduce implementation risk
- Recognized as a trusted resource for complex client scenarios
Client Solutions Executive
AT&T
Oakton, Virginia
01.2016 - 02.2017
- Executed full B2B sales cycle for small-business technology solutions
- Increased customer revenue through consultative solution design
- Trained retail partners on business strategy and product positioning
Business Sales Leadership Program
AT&T
Atlanta, Georgia
08.2015 - 12.2015
- Completed intensive consultative sales and leadership development program
Education
Bachelor of Arts - Philosophy, Computer Science & Business
Gettysburg College
Gettysburg, PA 08.2010 - 05.2015
Six Sigma White Belt -
University of Oklahoma
Norman, OKAccomplishments
- Most HCM Products Implemented Award in 2018
- Perfect historical client retention
- Recognized for leadership, communication, and strategic thinking
Hobbies and Interests
Avid landscape photographer – 33 countries, 7 continents, and polar regions
Timeline
Executive Client Solutions Partner
Paycom
08.2024 - Current
Executive Implementation Project Manager
Paycom
07.2022 - 08.2024
Senior Implementation Project Manager
Paycom
01.2020 - 07.2022
Implementation Project Manager
Paycom
04.2017 - 01.2020
Client Solutions Executive
AT&T
01.2016 - 02.2017
Business Sales Leadership Program
AT&T
08.2015 - 12.2015
Bachelor of Arts - Philosophy, Computer Science & Business
Gettysburg College
08.2010 - 05.2015
Six Sigma White Belt -
University of Oklahoma