Christopher Latta
Cantonment,FL
Summary
Dynamic sales professional with over six years of experience in consultative and technical sales, excelling in customer relationship management and solution-based selling. Adept at identifying customer needs and delivering tailored solutions in fast-paced environments. Seeking to leverage sales expertise and technical knowledge to drive cloud-based solutions as a Cloud Solutions Consultant II at Cox Communications (RapidScale).
Overview
6
6
years of professional experience
Work History
Life Insurance Underwriter
Symmetry Financial Group
2023.11 - Current
- Conduct consultative sales sessions to identify client needs and provide life insurance solutions that meet financial goals.
- Build and nurture long-term client relationships, ensuring continuous engagement and policy updates to adapt to evolving needs.
- Consistently exceed sales quotas by utilizing effective communication to explain complex insurance products in simple terms, enhancing client understanding and trust.
- Manage multiple client accounts, providing ongoing customer support and ensuring retention through personalized service.
Inbound Sales Representative
Xfinity Comcast
2020.02 - Current
- Consistently exceed sales goals by 20% through a consultative approach, providing tailored internet, cable, and mobile solutions that meet diverse customer needs.
- Develop and maintain a deep understanding of Xfinity's technical products to assist customers with troubleshooting, product recommendations, and service optimization.
- Manage a high volume of inbound calls, delivering excellent customer service while promoting upsell opportunities that align with customer goals.
- Effectively collaborate with internal teams to resolve technical issues and ensure seamless onboarding of new customers.
- Utilize CRM tools to track customer interactions, ensuring accurate follow-ups and enhanced customer satisfaction.
Director of Sales
Inspark Group, Inc
2019.02 - 2020.02
- Led sales teams to consistently achieve and exceed regional sales targets through the development and execution of strategic sales plans.
- Enhanced customer satisfaction by addressing client concerns promptly and providing tailored solutions that improved client retention.
- Developed and implemented performance goals for the sales team, resulting in a 15% increase in sales revenue within the first year.
- Launched new products into the market, working closely with marketing to create comprehensive sales campaigns and ensure successful adoption.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ06.2022
Skills
- Cloud Solutions Sales: Familiarity with DaaS, IaaS, DRaaS, O365, SD-WAN
- Customer Relationship Management (CRM)
- Consultative Selling and Solution-Based Sales
- Technical Product Knowledge (Internet, Cable, Mobile Services)
- Problem Solving and Troubleshooting
- Communication and Presentation Skills
- Pipeline Management and Lead Prospecting
- Time Management and Multitasking
Accomplishments
- Ranked top 5% in quarterly revenue at SFG.
- Awarded 3x consecutive MVP for Monthly Products and Services Volume.
- Supervised team of 10 staff members.
- Ranked top 10 at Xfinity for most Revenue at Xfinity
Timeline
Life Insurance Underwriter
Symmetry Financial Group
2023.11 - Current
Inbound Sales Representative
Xfinity Comcast
2020.02 - Current
Director of Sales
Inspark Group, Inc
2019.02 - 2020.02
Bachelor of Science - Business
University of Phoenix
Similar Profiles
John Mark (JM) RoseJohn Mark (JM) Rose
Independent Insurance Agent at Symmetry Financial GroupIndependent Insurance Agent at Symmetry Financial Group
Ashlyn GloverAshlyn Glover
Licensed Field Underwriter at Symmetry Financial GroupLicensed Field Underwriter at Symmetry Financial Group
Wesley BilboWesley Bilbo
Licensed Life Insurance Agent at Symmetry Financial GroupLicensed Life Insurance Agent at Symmetry Financial Group