Christopher Lawrence
Temple
Summary
Dynamic leader with a track record of managing large teams and enhancing operational efficiency. Experienced in utilizing advanced systems, including WMS, Tableau, and SAP, to drive growth and optimize resource allocation. Committed to workforce development and training to ensure sustainable business outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Manager
H-E-B Grocery Company, LP
05.2023 - Current
- Directed development of 21 exempt partners while overseeing a workforce of over 650 hourly partners.
- Ensured uniform application of company policies and warehousing standards throughout partner network.
- Led operations in multi-temperature facility with weekly outbound delivery averaging 1.9 million units.
- Analyzed reports to identify avenues for operational improvement and growth.
- Managed planning for workforce capacity and volume forecasting efficiently.
- Handled employee-related challenges, focusing on labor relations, turnover issues, and diversity metrics.
- Strategically allocated resources to initiatives that support business objectives.
- Evaluated training requirements based on specific job roles and existing skill gaps.
Senior Operations Manager
Target Regional Distribution Center
06.2021 - 05.2023
- Achieved Best In Class results across Executive stay surveys and team voice results
- Coordinated leadership workshops to educate team members on best practices to optimize KPI attainment.
- Managed 10 salaried executives and 400 hourly team members across 5 departments in all aspects of daily operations.
- Streamlined processes and ensured adherence to quality standards by fostering interdepartmental cooperation.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Senior Operations Manager
Amazon.com Fulfillment Center
11.2019 - 05.2021
- Provided leadership in the development of short-term and long-term plans for daily operations management
- Identified process improvement opportunities and designed new processes to streamline workflows and maximize productivity.
- Controlled daily outbound business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives in 1 million SQ Ft Distribution Center.
Multi-Site Branch Manager
Glantz Supply, LLC.
06.2018 - 11.2019
- Directed daily branch operations, leading the team to exceed monthly sales goals.
- Oversaw daily operations including cash management, opening and closing procedures, account maintenance, and inside/outside sales.
- Maintained high level of employee morale to minimize turnover and maximize customer satisfaction.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Partnered with vendors and suppliers to effectively manage and budget for over $2.4 mm in inventory.
- Facilitated conflict resolution between customers and staff members, improving the branch’s reputation for quality service.
- Communicated and implemented new ideas and strategies to improve sales, marketing, and staff development.
Logistics Officer
United States Army
08.2006 - 06.2018
- Managed over $200 million in inventory for 1,000 personnel unit in multiple, geographically separate locations.
- Collaborated with project managers to discuss procurement, logistics and service requirements for optimized purchasing power.
- Maintained up-to-date knowledge of relevant software applications used in logistics management.
- Processed requisitions for approvals and placed requirements with prospective suppliers using internal acquisitions database.
- Conducted regular inventory analysis to ensure accurate stock levels for warehouse operations.
- Utilized discretion, market research and judgment to facilitate acquisition solutions.
Education
Bachelor of Arts - Business Administration And Management
American Military University
Charleston, WVMBA - Business Administration And Management
Northeastern University
Boston, MA02.2022
Skills
- Continuous improvement
- WMS
- Tableau
- OSHA
- SAP
- Strategic planning
- Cross-functional collaboration
- Operations management
- Data analytics
- Talent development
- Budget oversight
- Training and development
- Process improvement
Certification
Lean Six Sigma Green Belt
Timeline
Senior Manager
H-E-B Grocery Company, LP
05.2023 - Current
Senior Operations Manager
Target Regional Distribution Center
06.2021 - 05.2023
Senior Operations Manager
Amazon.com Fulfillment Center
11.2019 - 05.2021
Multi-Site Branch Manager
Glantz Supply, LLC.
06.2018 - 11.2019
Logistics Officer
United States Army
08.2006 - 06.2018
Bachelor of Arts - Business Administration And Management
American Military University
MBA - Business Administration And Management
Northeastern University
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