Summary
Overview
Work History
Education
Skills
Hobby - Amatuer Astronomy
Timeline
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Christopher Leake

Gardner,KS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Package Car Delivery Driver

UPS
07.2020 - 08.2023
  • Routinely completed delivery of 200+ stops/day and up to 500 packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Lifted, lowered, and carried packages up to 150 pounds throughout regular course of delivery.
  • Fostered positive working relationships with regular customers.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Successfully avoided time delivery delays by carefully planning best routes.

Operations / Commercial Accounts Manager

Design Source Flooring
04.2012 - 05.2020
  • Supervised office staff of 12 individuals, as well as a compliment of over 50 subcontractors.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Analyzed and reported on key performance metrics to senior management.
  • Devised processes to boost long-term business success and increase profit levels.
  • Trained new employees on proper protocols and customer service standards.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Presented professional image consistent with company's brand values.
  • Negotiated prices, terms of sales and service agreements.

Branch Manager

Crew 2, Inc.
09.2000 - 01.2013
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Resolved various issues impacting sales management and business operations.
  • Generated financial and operational reports to assist management with business strategy.
  • Implemented service improvements to enhance sales cycle.
  • Assessed employee performance and developed improvement plans.
  • Engaged employees in business processes with positive motivational techniques.
  • Consulted customers to boost product sales and services.
  • Launched new training program to boost employee skills and staff retention rate.

Education

Associate of Science - Electrical Engineering

DeVry Institute of Technology
Kansas City, MO
07.1993

High School Diploma -

Grandview Sr. High School
Grandview, MO
05.1990

Skills

  • Communication and Interpersonal Skills
  • Material Handling Equipment
  • Strong Working Relationships
  • Customer Satisfaction
  • Team Goals
  • Efficiency and Time Management
  • Work Order Management
  • Complex Problem-Solving
  • Customer Relationships
  • Corrective Actions
  • Customer Acquisition
  • Talent Recruiting
  • Networking Knowledge

Hobby - Amatuer Astronomy

I donate time working on a team at Powell Observatory in Louisburg, KS.   I have a passion for this field and am excited to share my knowledge to spread awareness in a public outreach format.  

Timeline

Package Car Delivery Driver

UPS
07.2020 - 08.2023

Operations / Commercial Accounts Manager

Design Source Flooring
04.2012 - 05.2020

Branch Manager

Crew 2, Inc.
09.2000 - 01.2013

Associate of Science - Electrical Engineering

DeVry Institute of Technology

High School Diploma -

Grandview Sr. High School

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Christopher Leake