Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Lees

Christopher Lees

Las Vegas,NV

Summary

Capable of diligently getting tasks done and demonstrating personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork. With many years of experience managing teams, and production, I have the ability to review, analyze, and interpret information, identify problems, and make decisions with a commitment to following established safety policies and procedures.


Ability to work with a variety of people, an aptitude for organization, and knowledge in property and construction principles.


Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience

Work History

Fabrication Shop Supervisor

General Fabrication
Las Vegas, Nevada
08.2018 - Current
  • Building of relationships with customers and management of accounts to drive revenue and increasing profit year over year on average of 27%
  • Increased customer satisfaction and growing business by maintaining close relationships with customers
  • Conducted jobsite evaluations
  • Estimating, negotiating and agreeing budgets and timescales with clients and managers
  • Supervised ongoing daily production phases
  • Located and resolved problems with team production and performance to maintain consistent quality levels
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance
  • Managed staff hiring, training, and supervision
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages
  • Outside vendor outsourcing and communications
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Consistently ensuring that health and safety regulations are met

Fabrication Shop Foreman

Ramsey And Son Inc.
Las Vegas, Nevada
01.2003 - 08.2018
  • Built relationships with customers and managed accounts to drive revenue and profit
  • Implemented policies and standard operating procedures for continuous improvement
  • Managed staff hiring, training, and supervision.
  • Managed materials inside shop and at job locations
  • Oversaw maintenance and repair of shop equipment
  • Verified safe and proper operation of wide range of power tools, equipment and instruments
  • Directed daily operations of team of 20 technicians and shop professionals
  • Used hand and power tools, equipment and instruments accurately
  • Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations
  • Trained and coached employees to improve performance and skills
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance

Store Manager

Superior Tires/Goodyear
Las Vegas, Nevada
05.1999 - 11.2002
  • Helped to drive, track, and reach sales and profitability goals through guest and employee interactions including tire and service sales maintaining
  • Built guest relationships and ensure guest satisfaction
  • Managed inventory control, cash control and store opening and closing procedures
  • Ability to articulate all warranties, promotions, and advertisements and train staff
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Completed point of sale opening and closing procedures
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Ensured compliance with workforce labor requirements and Goodyear Retail requirements
  • Able to perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Branch Service Manager

Superior Tires/Goodyear
Las Vegas, Nevada
03.1997 - 05.1999
  • Handled customers' complaints and questions with utmost professionalism to restore satisfaction and retain customer base
  • Met with customers to discuss service needs and offer available solutions
  • Bank Deposits
  • Maintaining PNL
  • Ordering of all parts and returns of core charges
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Guided techs on automotive repair, tool usage and equipment operation.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Managed efficient teams of up to 10 employees.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Maintained work environments for employees and customers
  • Scheduling of staff and daily assignments

Counter Salesman

Superior Tire/Goodyear
Las Vegas, NV
02.1996 - 03.1997
  • Documented orders in computer system with general conditions and special customer requirements
  • Answered telephone calls to offer information and promote business products
  • Welcomed customers and offered immediate assistance in line with business policies
  • Restocked, rotated and visually merchandised products for maximum sales
  • Achieved personal sales goals with great upselling and cross-selling abilities
  • Informed customers about important policies and conditions on sales
  • Consulted with customers to uncover unique needs and match to best-fit product or service solutions
  • Maintained clean, organized and professional counter space with continuous upkeep
  • Finalized sales by completing payments and required paperwork
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Answered customer questions about products and services, helped locate merchandise and promoted key items
  • Listened to customer needs and desires to identify and recommend optimal products
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Developed strong rapport with customers and created positive impression of business

Education

Some College (No Degree) - Cad Design

EDI - Education Dynamics Institute
Las Vegas, NV

Skills

  • ACAD/AP100 programming
  • Design for Manufacturability
  • CNC Machine Operation
  • Amada Quattro Laser
  • Calypso waterjet
  • Amada punch presses - Amada press brake equipment
  • P&L Management
  • Purchasing and procurement
  • Project development and life cycle

Timeline

Fabrication Shop Supervisor

General Fabrication
08.2018 - Current

Fabrication Shop Foreman

Ramsey And Son Inc.
01.2003 - 08.2018

Store Manager

Superior Tires/Goodyear
05.1999 - 11.2002

Branch Service Manager

Superior Tires/Goodyear
03.1997 - 05.1999

Counter Salesman

Superior Tire/Goodyear
02.1996 - 03.1997

Some College (No Degree) - Cad Design

EDI - Education Dynamics Institute

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Christopher Lees