Christopher Lesko
San Antonio,TX
Summary
Adept at optimizing delivery routes and ensuring vehicle safety, I significantly improved operational efficiency at H-E-B Transportation. My strong communication skills and commitment to regulations fostered a collaborative work environment, enhancing team productivity. With expertise in GPS navigation and a track record of zero preventable accidents, I consistently achieved timely and safe deliveries.
Overview
13
13
years of professional experience
Work History
CDL Truck Driver
H-E-B Transportation
08.2020 - Current
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
- Achieved timely deliveries by planning efficient routes and adhering to schedules.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero preventable accidents
- Utilized electric jack to make safe efficient deliveries
- Cooperated with store employees upon arrival while being polite and respectful to ensure maximum efficiency, and facilitate a healthy work environment
- Hauled reefer, dry, and frozen loads
- Executed multiple deliveries a day
Yard Spotter/relief Driver
H-E-B Transportation
08.2017 - 08.2020
- Conducted thorough pre-trip inspections of yard tractors, identifying any necessary repairs or maintenance concerns promptly.
- Maintained an organized yard, positioning trailers in designated spaces to optimize workflow.
- Provided reliable support during peak periods, effectively managing increased workload demands.
- Promoted safety standards through diligent adherence to company policies and procedures.
- Delivered exceptional service quality while maintaining compliance with regulatory guidelines and safety protocols.
- Streamlined communication with dispatchers, ensuring smooth operations and timely movements.
- Navigated tight spaces skillfully, expertly maneuvering equipment within confined areas of the yard.
- Displayed strong decision-making skills when prioritizing tasks according to efficiency and urgency.
- Performed regular equipment checks, maintaining optimal performance of yard trucks and vehicles.
- Contributed to on-time deliveries by swiftly responding to driver requests for trailer relocations.
- Assisted with warehouse operations, transporting pallets and materials as needed between locations.
- Reduced potential hazards with vigilant inspection of trailers for maintenance issues.
- Collaborated with team members to resolve issues quickly, minimizing potential delays or disruptions.
- Developed positive relationships with drivers and colleagues, fostering a collaborative work environment that promoted teamwork.
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Operated yard machinery, hydraulic trailer and forklift to move materials and maintain organization.
- Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
- Informed supervisor and shipping lead about shipping concerns to avoid backups.
- Completed store deliveries on off days
Produce Specialist
H-E-B Grocery
03.2016 - 08.2017
- Reported product ordering and shipping discrepancies to department manager.
- Generated signage for produce goods and performed price check functions.
- Facilitated efficient workflow by organizing work areas, ensuring tools and equipment were readily available for team members.
- Contributed to a safe work environment through adherence to established safety guidelines during lifting, cutting, and cleaning tasks.
- Maintained accurate inventory records, submitting weekly reports to management for better forecasting and ordering decisions.
- Achieved cost savings by diligently monitoring spoilage levels and adjusting orders accordingly based on demand patterns and seasonality factors.
- Increased customer satisfaction through providing timely assistance, product knowledge, and recommendations.
- Assisted in training new employees on department procedures, safety protocols, and product knowledge to ensure consistent service levels.
- Followed established guidelines to dispose of damaged, spoiled and expired products.
- Educated customers on the benefits of organic and locally sourced produce, promoting healthier lifestyle choices.
- Boosted store reputation with consistently fresh and visually appealing produce displays, adhering to company standards.
- Rotated produce on sales floor to guarantee optimal freshness and variety.
- Optimized presentation of high-margin specialty products by creating prominent and creatively themed displays to attract customer attention.
- Ensured compliance with food safety regulations through consistent sanitation practices, temperature monitoring, and proper product handling techniques.
- Reduced shrinkage levels by conducting daily inspections for damaged or expired products and promptly removing them from the sales floor.
- Handled escalated customer concerns professionally, resolving issues effectively in alignment with store policies and procedures.
- Expedited produce deliveries by unloading trucks efficiently while verifying order accuracy against invoices.
- Enhanced produce quality by implementing proper storage techniques and regular inventory rotation.
- Participated in staff meetings where best practices were shared among team members for continuous improvement of the produce department''s performance.
- Fostered positive relationships with vendors to receive priority shipments during peak seasons or when faced with supply constraints.
- Graded raw materials based on checklist of quality standards.
- Completed on-the-job training to learn correct methods for identifying defects.
- Operated heavy, complex equipment safely to minimize accidents.
- Scraped, shaped and bladed for various grades to prepare surfaces.
- Complied with company policies and OSHA regulations to maintain safe working conditions.
- Opened sealed containers and checked for spoilage due to improper handling and transportation.
- Touched, smelled and tested items to assess quality.
- Enforced sanitation and handling guidelines to meet regulatory compliance standards.
Produce Associate
H-E-B Grocery
07.2015 - 03.2016
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Assisted with weekly inventory counts.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
- Blocked produce and culled damaged or spoiled pieces.
- Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
- Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
- Completed prep work on pre-packaged vegetables and fruits.
- Supported inventory management efforts through accurate record-keeping and timely reporting of any discrepancies.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
- Educated customers on proper selection, handling, and storage of fruits and vegetables to enhance their overall experience.
- Participated in ongoing training sessions to stay current on industry trends, best practices for handling fresh produce, and latest company initiatives.
- Coordinated with other departments as necessary to facilitate cross-merchandising opportunities and enhance overall store presentation.
- Assisted customers in locating specific items within the produce area, ensuring they found what they needed efficiently and effectively.
- Contributed to team success by consistently meeting or exceeding individual productivity goals for stocking and organizing merchandise.
- Upheld store policies regarding product returns or exchanges while prioritizing customer satisfaction in every interaction.
- Reduced shrinkage by monitoring prices accurately and verifying that all products were labeled correctly before stocking them on shelves.
- Streamlined restocking processes with effective communication between staff members regarding product needs and availability.
- Kept tidy and organized area to comply with cleanliness standards.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
General Merchandise Associate
H-E-B Grocery
12.2014 - 07.2015
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
- Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Worked closely with department managers to identify opportunities for improvement in product selection or presentation techniques.
- Addressed customer inquiries promptly both in-person or over the phone, establishing trust through effective communication skills.
- Provided product information and recommendations to customers, resulting in increased sales and repeat business.
- Collaborated with team members to achieve sales goals and drive revenue growth for the department.
- Assisted in maintaining a clean and well-organized store, contributing to a positive shopping experience for customers.
- Guided customers through product locations within the store efficiently, reducing search time while improving overall satisfaction levels.
- Maintained knowledge of current products, trends, and store offerings, enabling better assistance to customers seeking guidance on purchases.
- Supported inventory management efforts by accurately tracking merchandise and restocking shelves as needed.
- Contributed to loss prevention efforts by monitoring high-value items and reporting suspicious behavior to supervisors.
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
- Assisted in merchandising displays, creating visually appealing presentations that attracted customer attention and promoted sales.
- Managed time effectively, prioritizing tasks to maintain productivity throughout shifts while adhering to company policies and procedures.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Managed timely and effective replacement of damaged or missing products.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Greeted customers and directed to requested products.
- Transported merchandise pallets to move in warehouse.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Greeted store customers and discussed needs.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Updated merchandise pricing to match new values and special promotional rates.
Cashier
H-E-B Grocery
01.2014 - 12.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Grocery Bagger
H-E-B Grocery
10.2013 - 01.2014
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
- Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Cashier
Circle K
08.2013 - 10.2013
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Crew Member
McDonald's
06.2012 - 08.2012
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Crew Member
Bush's Chicken
06.2011 - 08.2011
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Education
Associate Of Applied Science - Nursing
San Antonio College
San Antonio, TXSkills
- Safe Driving Practices
- Load securement knowledge
- Pretrip inspections
- Basic mechanical knowledge
- Strong Communication Skills
- Adherence to Regulations
- GPS Navigation
- Accurate record keeping
- Physical Stamina and Endurance
- GPS Navigation Proficiency
- Vehicle maintenance and repair
- Flexible schedule availability
- Defensive Driving Techniques
- Fuel-efficient driving
- Hydraulics
- Emergency response readiness
- DDL log software
- Strong Work Ethic
- Commercial driving
- Safe Driving
- Class A Commercial Driver's License
- DOT Compliance
- Dependable and reliable
- Route Planning
- Defensive driver training
- GPS and route planning
- Vehicle inspections
- Transportation safety
- Inclement weather driving
- Equipment Operation
- Vehicle Maintenance
- Heavy haul expert
- Tractor-trailer driving specialist
- Route Management
- Load security
- Route logs
- Customer-Oriented
- Cargo Handling
- Shipping and packaging
- Lift up to Number pounds
- Multitasking
- Efficiency and Time Management
- Roads and highways knowledge
- Valid Driver's License
- Traffic Laws and Regulations
- Familiarity with DOT regulations
- Dependability and Honesty
- Customer Relationships
- Attention to Detail
- Clean Driving Record
- Customer Service
- Preventive Maintenance
- Dispatch Collaboration
- Refrigerated trailers
- Fluent in English
- State Driver's License
- Ability to Lift 50 Pounds
- Delivery Verification
- Safe Food Handling
Timeline
CDL Truck Driver
H-E-B Transportation
08.2020 - Current
Yard Spotter/relief Driver
H-E-B Transportation
08.2017 - 08.2020
Produce Specialist
H-E-B Grocery
03.2016 - 08.2017
Produce Associate
H-E-B Grocery
07.2015 - 03.2016
General Merchandise Associate
H-E-B Grocery
12.2014 - 07.2015
Cashier
H-E-B Grocery
01.2014 - 12.2014
Grocery Bagger
H-E-B Grocery
10.2013 - 01.2014
Cashier
Circle K
08.2013 - 10.2013
Crew Member
McDonald's
06.2012 - 08.2012
Crew Member
Bush's Chicken
06.2011 - 08.2011
Associate Of Applied Science - Nursing
San Antonio College