Christopher Lewerenz

Colorado Springs,CO

Summary

At Discount Tire Company, as a Senior Assistant Manager, I spearheaded a team to elevate customer satisfaction significantly, utilizing my expertise in recruitment and employee training. My leadership not only enhanced team productivity through innovative processes but also fostered a culture of excellence in customer service, showcasing my adeptness in both hard and soft skills.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

years of professional experience

Work History

Senior Assistant Manager

Discount Tire Company

06.2007 - Current

Led a team of junior assistants, ensuring efficient task completion and professional development.
Oversaw daily operations, ensuring compliance with company policies and industry regulations.
Mentored junior staff members to enhance their skills, promoting growth within the company.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Delivered top-notch customer service by addressing concerns promptly and maintaining open lines of communication with clients.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Increased team productivity by implementing streamlined processes and procedures.

Education

Associates of Occupational Studies - Automotive

Intellitec College, Colorado Springs, CO

12-2009

High School Diploma -

Wasson High School, Colorado Springs, CO

05-2007

Skills

Recruitment and hiring
Employee performance evaluation
Schedule oversight

Sales monitoring
Customer service and satisfaction
Employee Training

Timeline

Senior Assistant Manager - Discount Tire Company

06.2007 - Current

Intellitec College - Associates of Occupational Studies, Automotive

Wasson High School - High School Diploma,