Summary
Overview
Work History
Education
Skills
References
Timeline
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Christopher Lindsay

Atlanta,GA

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

14
14
years of professional experience

Work History

Bellman Supervisor

Omni Hotel & Resort
Atlanta , GA
11.2021 - Current
  • Greeted guests upon arrival and provided assistance with luggage.
  • Delivered messages and packages to guest rooms promptly.
  • Provided information about hotel services and local attractions to guests.
  • Monitored the condition of lobby facilities and reported issues to management.
  • Responded to guest concerns and requests and quickly handled issues.
  • Utilized document management system for efficient organization of company files, making data accessible.
  • Delivered messages and packages promptly to enhance guest satisfaction.
  • Greeted visitors warmly upon arrival, providing immediate assistance as needed.
  • Maintained an organized lobby area, contributing to positive first impressions.
  • Coordinated transportation for guests, including special events when necessary.
  • Supported front desk operations during busy times, streamlining check-in and check-out processes.

Restaurant Owner/Operator

VIVA LA VEGAN
ATLANTA, GA
06.2015 - 05.2020
  • Managed daily restaurant operations and ensured smooth service flow.
  • Developed menus and coordinated with suppliers for fresh ingredients.
  • Trained staff on customer service standards and food safety protocols.
  • Oversaw inventory management and minimized waste through efficient practices.
  • Implemented marketing strategies to attract new customers and retain regulars.
  • Resolved customer complaints promptly to maintain a positive dining experience.
  • Conducted regular staff meetings to communicate updates and gather feedback on operations.
  • Established relationships with local vendors to secure quality products at competitive prices.
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
  • Optimized profits by controlling food, beverage and labor costs.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Created promotions and special events to attract customers and boost sales.
  • Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
  • Interviewed potential hires for front-of-house positions such as servers and bartenders .
  • Managed food preparation, guest interaction, quality control and customer relations.
  • Analyzed financial reports to identify areas of improvement or cost savings opportunities.
  • Developed and implemented effective marketing strategies to increase restaurant sales.

Correction Officer

Shelby County Sheriff Department
Memphis , TN
02.2011 - 05.2015
  • Monitored inmate behavior and maintained security in assigned units.
  • Conducted regular inspections of facilities for safety and compliance.
  • Assisted in the transport of inmates to court and medical appointments.
  • Enforced facility rules and regulations to ensure safety and order.
  • Responded to emergencies and coordinated with law enforcement as needed.
  • Documented incidents and maintained accurate reports in daily logs.
  • Collaborated with team members to develop effective security strategies.
  • Interacted with inmates to address concerns and promote positive behavior.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Detected potential threats and quickly defused conflicts.
  • Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.

Education

Some College (No Degree) - Basic Studies/College Prep

Southwest Community College
Memphis TN

Skills

  • Customer assistance
  • Guest services
  • Luggage handling
  • Conflict resolution
  • Safety compliance
  • Team collaboration
  • Attention to detail
  • Effective communication
  • Problem solving
  • Time management
  • Event coordination
  • Hotel operations
  • Marketing
  • Training and mentoring
  • Team oversight
  • Phone etiquette
  • Strong interpersonal skills
  • Safety policies and procedures
  • Record keeping
  • Punctuality
  • Multitasking Abilities
  • Decision-making

References

References available upon request.

Timeline

Bellman Supervisor

Omni Hotel & Resort
11.2021 - Current

Restaurant Owner/Operator

VIVA LA VEGAN
06.2015 - 05.2020

Correction Officer

Shelby County Sheriff Department
02.2011 - 05.2015

Some College (No Degree) - Basic Studies/College Prep

Southwest Community College

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