Christopher Lizano
Frisco,TX
Summary
Adept at enhancing customer relationships and streamlining operations, my tenure at Tesco Stores showcased my problem-solving skills and commitment to quality assurance. Leveraging strong communication abilities and cash handling expertise, I consistently exceeded service targets, fostering trust and satisfaction. My diverse background underscores a proven track record in improving service delivery and operational efficiency.
Overview
7
7
years of professional experience
Work History
Store Colleague
Tesco Stores
Redruth, United Kingdom
05.2023 - 10.2024
- Delivered exceptional customer service by assisting customers with inquiries, resolving issues efficiently, and ensuring a positive shopping experience.
- Maintained a clean and organized store environment, replenishing stock promptly and arranging shelves neatly to enhance customer satisfaction.
- Processed transactions accurately and efficiently, handling cash, card payments, and refunds, while maintaining a friendly and professional demeanor.
- Collaborated with team members to meet store targets, support promotional campaigns, and address customer needs in a fast-paced retail environment.
Home Health Aide
The Department for Work and Pensions
Redruth, United Kingdom
06.2019 - 10.2022
- Provided compassionate care and daily assistance to a disabled individual, ensuring their physical and emotional well-being through personalized support.
- Managed household tasks such as meal preparation, cleaning, and organizing to create a safe and comfortable living environment.
- Monitored health and medication schedules, ensuring timely administration, and reporting any concerns to healthcare professionals or family members.
- Built strong, trusting relationships through patience, active listening, and effective communication to enhance the individual’s quality of life and independence.
Student Caterer
Penventon Park Hotel
Redruth, United Kingdom
01.2018 - 02.2019
- Provided high-quality table service in a fine dining restaurant, ensuring guests' needs were met promptly and professionally, to deliver a memorable dining experience.
- Collaborated with kitchen and bar staff to ensure seamless service during peak hours, maintaining excellent communication, and attention to detail.
- Upheld high standards of cleanliness and presentation, ensuring the dining area remained inviting and aligned with the hotel’s luxury reputation.
Education
Certificate of Higher Education (CertHE) - Catering/Hospitality Management
Cornwall College
Redruth, United Kingdom05-2019
High School Diploma -
Redruth Secondary School
Redruth, United Kingdom05-2016
Skills
- Verbal and written communication
- Answering questions
- Cash handling
- Gathering information
- Documentation and reporting
- Complaint resolution
- Account updating
- Problem-solving skills
- Customer relationship management
- Quality assurance controls
Timeline
Store Colleague
Tesco Stores
05.2023 - 10.2024
Home Health Aide
The Department for Work and Pensions
06.2019 - 10.2022
Student Caterer
Penventon Park Hotel
01.2018 - 02.2019
Certificate of Higher Education (CertHE) - Catering/Hospitality Management
Cornwall College
High School Diploma -
Redruth Secondary School
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