Health Informatics Trainer and Clinical Functions Advisor guiding end users through MHS GENESIS workflows, training records, and post-go-live support across military healthcare settings. Translates clinical and business processes into practical instruction, troubleshoots user issues, and documents lessons learned to improve adoption and sustainment. Supports regional coverage by onboarding other trainers and adapting instruction to site-specific needs.
Work History
Healthcare Specialist (Licensed Practical Nurse)
3 Years 4 Months
United States Army | 06.2004 - 10.2007
Coordinate and conduct healthcare and nursing courses for WINN Army Community Hospital staff.
Develop training materials and lesson plans to support staff development and classroom instruction.
Provide EHR training and change management support.
Senior Instructor (Licensed Practical Nurse)
3 Years 4 Months
United States Army | 06.2004 - 10.2007
Evaluated and instructed up to 1000 Combat Medics in point-of-wounding care for wounded personnel.
Coordinated and delivered EMT-B, CMAST, CLS, and BLS courses aligned with National Registry eligibility requirements.
Conducted classroom instruction and hands-on evaluations in emergency care, tactical medicine, and nursing fundamentals.
Prepared lesson plans and training materials for medical, simulation, and skills-based instruction.
Monitored student performance and provided feedback to strengthen comprehension and readiness for certification testing.
Maintained compliance with Department of Nursing policies while coordinating healthcare and nursing courses.
Supported practical training across classroom, clinical, and simulation settings for medical and non-medical students.
Clinical Functions Advisor
3 Years 4 Months
DeepMile LLC | 06.2023 - Current
Deliver 3-4 EHR training sessions weekly for physicians, clinical staff, and support staff across MHS GENESIS workflows.
Develop lesson plans and update facilitator guides, workflow guides, tip sheets, competency assessments, and training videos for MHS GENESIS.
Prepare training reports, document issues in the training repository, and track course feedback for leadership review.
Partner with site leadership to train super users and peer experts, strengthening local support for MTF processes and requirements.
Provide change management and workflow adoption support for end users, including troubleshooting issues and submitting Help Desk tickets.
Coordinate training coverage, onboarding support, meetings, briefings, and lessons learned while maintaining clinical knowledge and supporting regional sustainment.
Lead Functional Training Specialist
15 Years 4 Months
CACI (MC4 Program) | 01.2008 - 05.2023
Delivered 5 end-user training sessions weekly across classroom, workshop, and seminar formats for MC4 users.
Developed lesson plans and practical exercises for computer hardware, application software, and TMIP-J workflows.
Provided consultation, technical assistance, and troubleshooting support to customers under MC4 project guidance.
Applied MC4 hardware knowledge across networking, system design, and TMIP-J applications, including AHLTA-T, TC2, Medic, and MICROMEDEX+.
Monitored user adherence to policies and procedures while supporting clients across CONUS, Puerto Rico, Europe, the Middle East, and Asia.
Maintained current MC4 hardware and TMIP-J knowledge, evaluated systems and equipment, and documented recurring and special progress reviews.
Developed and delivered training programs to enhance operational efficiency across teams.
Collaborated with subject matter experts to create engaging instructional materials and resources.
Assessed training needs through surveys and performance evaluations to align programs with organizational goals.
Facilitated workshops and seminars, fostering a culture of continuous learning among staff members.
Implemented feedback mechanisms to refine training content and improve learner outcomes consistently.
Mentored junior trainers, enhancing their skills in instructional design and delivery techniques.
Lead Trainer / Facilitator
1 Year 2 Months
Computer Sciences Corporation Medical Simulation Training Center (MSTC) | 10.2007 - 12.2008
Led classroom, skills lab, clinical, and simulation training for medical and non-medical students.
Coordinated instructional sessions and facilitated hands-on practice across pre-hospital, tactical, wilderness, and nursing fundamentals.
Developed lesson plans and prepared course materials for end-user training on patient care topics.
Evaluated student comprehension and provided feedback to improve training effectiveness and performance testing.
Allied Health Instructor (Licensed Practical Nurse)
2 Months
Savannah Technical College | 07.2008 - 09.2008
Prepared lesson plans and presented nursing subject matter in classroom settings.
Assessed student comprehension of healthcare topics and provided targeted feedback to the Allied Health Program Manager.
Oversaw performance testing in Basic Life Support and Cardiopulmonary Resuscitation.
Education
Licensed Practical Nurse - Nursing
Fort Sam Houston | Fort Sam Houston, TX, US | 01-1990
Vocational
Relevant Coursework, Licensures and Certifications: LPN License
Project Coordinator at DOD Military Health System DHA MHS Genesis Training ConsultantProject Coordinator at DOD Military Health System DHA MHS Genesis Training Consultant