Christopher Logan
Garfield ,NJ
Summary
Dynamic District Sales Manager at The Vitamin Shoppe with a proven track record in driving sales growth and enhancing team performance. Skilled in relationship building and cross-functional collaboration, I successfully mentored talent, resulting in increased customer satisfaction and a significant boost in revenue. Recognized as District Sales Manager of the Year for outstanding achievements.
Overview
23
23
years of professional experience
Work History
District Sales Manager
The Vitamin Shoppe
01.2020 - Current
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- 2022 won District Sales Manager of the year
Field Training Manager
The Vitamin Shoppe
06.2016 - 01.2020
- Promoted a culture of continuous learning within the organization, encouraging employees to seek out professional development opportunities proactively.
- Increased employee retention rates by fostering a supportive learning environment during field training sessions.
- Mentored employees, providing constructive feedback, which improved job efficiency.
- ams.
- Developed customized training plans for employees requiring additional support or skill enhancement opportunities.
- Recruited team members offering value and talent to already successful workforce.
- Trained employees on job duties, responsibilities and company policies and procedures.
- Established strong relationships with key stakeholders to align training initiatives with organizational goals.
Store Manager
The Vitamin Shoppe
03.2010 - 06.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Operations Manager
Staples
09.2002 - 01.2010
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Education
Business Management
Bergen Community College
Paramus, NJSkills
- Sales team leadership
- Sales presentations
- Goal setting
- Sales expertise
- Relationship building and management
- Customer relationship building
- Cross-functional collaboration
- Operations
- Performance improvements
- Staff management
Timeline
District Sales Manager
The Vitamin Shoppe
01.2020 - Current
Field Training Manager
The Vitamin Shoppe
06.2016 - 01.2020
Store Manager
The Vitamin Shoppe
03.2010 - 06.2016
Operations Manager
Staples
09.2002 - 01.2010
Business Management
Bergen Community College
Similar Profiles
Sam ZandiSam Zandi
Sales Lead at The Vitamin ShoppeSales Lead at The Vitamin Shoppe
Kendrick SimpoKendrick Simpo
Sales Consultant at Vitamin ShoppeSales Consultant at Vitamin Shoppe
Francisco OsheaFrancisco Oshea
Health Enthusiast at The Vitamin ShoppeHealth Enthusiast at The Vitamin Shoppe
ELEXIDA DAUFFENBACHELEXIDA DAUFFENBACH
Health Enthusiast, Assistant Manager at Vitamin ShoppeHealth Enthusiast, Assistant Manager at Vitamin Shoppe
SHERICA HENRYSHERICA HENRY
Registered Nurse at Holy Name Medical CenterRegistered Nurse at Holy Name Medical Center