Christopher Long
Dubuque,Iowa
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Fleet Breakdown Coordinator
Foodliner
Dubuque, IA
01.2023 - Current
- Provided technical advice regarding troubleshooting, diagnostics, and repair options for complex mechanical problems affecting fleet vehicles.
- Monitored inventory levels and ordered parts as needed.
- Implemented effective processes for tracking labor hours spent on each job order.
- Coordinated with vendors to obtain quotes for repairs or replacements of parts.
- Maintained accurate records of fleet repair and maintenance activities.
- Managed relationships with external service providers, including garages, body shops, and dealerships, ensuring that quality services at competitive prices were provided in a timely manner.
- Analyzed data from various sources such as vehicle logs and repair histories to identify trends in vehicular performance or utilization patterns.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
GM Coach/Operations Manager
Walmart
Dubuque, Iowa
06.2022 - 01.2023
- Developed and implemented strategies to improve operational efficiency, customer satisfaction, and profitability.
- Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
- Advised leadership on best practices related to operations management including process re-engineering initiatives.
- Established performance standards and objectives for departmental personnel in order to ensure organizational goals were met.
- Monitored employee performance, providing feedback on progress towards desired outcomes.
- Managed staff recruitment and training, ensuring all employees were informed of company policies and procedures.
Department Manager
Walmart
Manchester, Iowa
01.2021 - 06.2022
- Identified training needs among staff members and organized relevant workshops accordingly.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Resolved customer complaints promptly and professionally.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
OGP Dispenser
Walmart
Manchester, Iowa
08.2020 - 01.2021
- Researched products and pricing to ensure accuracy of orders.
- Monitored stock levels of inventory and placed replenishment orders when necessary.
- Responded promptly to inquiries from customers regarding their online grocery orders.
- Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
Dietary Aide/Dietetic Assistant
Grinnell Regional Medical Center
Grinnell, Iowa
07.2017 - 07.2020
- Observed special diets prescribed by physicians or nutritionists.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Assisted with preparation of snacks and other light meals.
- Maintained a safe working environment by following all safety protocols.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Provided nutritional advice to residents and patients regarding their diet plans.
Night Auditor
Best Western
Grinnell, Iowa
08.2015 - 06.2017
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Assisted with the preparation of daily bank deposits for all departments within the hotel.
- Responded to customer inquiries regarding hotel services, reservations, directions.
- Provided support to housekeeping staff by preparing keys for departing guests when requested.
- Ensured that all front desk personnel followed established procedures for guest check-in and check-out policies.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
Sales Representative
U.S. Cellular
Grinnell, Iowa
06.2013 - 07.2015
- Answered inquiries from prospective customers regarding features of products and services offered.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Identified opportunities for cross-selling additional products and services.
- Provided technical support for customers using the company's products or services.
- Reviewed monthly performance against targets set by management team.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Personal Trainer
Aspen Athletic Club
Clive, Iowa
04.2012 - 05.2013
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Assisted clients in setting realistic short-term and long-term goals.
- Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Organized group classes for small groups or large groups depending on client's preferences.
- Developed personalized fitness programs for clients based on their individual goals and needs.
Personal Trainer
Snap Fitness
Pleasant Hill, Iowa
04.2010 - 04.2012
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Assisted clients in setting realistic short-term and long-term goals.
- Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Organized group classes for small groups or large groups depending on client's preferences.
- Developed personalized fitness programs for clients based on their individual goals and needs.
Education
Strength and Conditioning - Physical Education
William Penn University
Oskaloosa, Iowa01.2011
BGM High School
Brooklyn, Iowa01.2007
Skills
- Operations Management
- Staff Training and Development
- Policy Enforcement
- Asset Management
- Logistics Management
- Technical knowledge
- Scheduling Coordination
- Deadline Management
- Project Planning
- Team Collaboration
- Organizational Skills
- Time Management
- Adaptability
- Multitasking
Timeline
Fleet Breakdown Coordinator
Foodliner
01.2023 - Current
GM Coach/Operations Manager
Walmart
06.2022 - 01.2023
Department Manager
Walmart
01.2021 - 06.2022
OGP Dispenser
Walmart
08.2020 - 01.2021
Dietary Aide/Dietetic Assistant
Grinnell Regional Medical Center
07.2017 - 07.2020
Night Auditor
Best Western
08.2015 - 06.2017
Sales Representative
U.S. Cellular
06.2013 - 07.2015
Personal Trainer
Aspen Athletic Club
04.2012 - 05.2013
Personal Trainer
Snap Fitness
04.2010 - 04.2012
Strength and Conditioning - Physical Education
William Penn University
BGM High School
Similar Profiles
James HagerJames Hager
Truck Driver at FoodlinerTruck Driver at Foodliner
Dylan BradenDylan Braden
CDL Truck Driver at FoodlinerCDL Truck Driver at Foodliner
Ivin RobertsIvin Roberts
Truck Driver at FoodlinerTruck Driver at Foodliner