Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Long

Christopher Long

Sammamish,WA

Summary

Versatile professional with a robust background in QA management at Boeing, web development, and client representation. Excelled in cross-functional team leadership and software testing, enhancing product quality and web traffic significantly. Skilled in Agile methodologies and risk analysis, adept at driving projects to completion and boosting client visibility in competitive markets.

Overview

18
18
years of professional experience

Work History

Maintenance Crew Member

Costco
05.2007 - 01.2015
  • Replaced worn or broken parts on machines and equipment.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Rewired and replaced faulty electrical components in equipment.
  • Repaired and replaced pumps, valves and motors.
  • Installed and maintained plumbing and HVAC systems.

Web Site Developer

Self Employed Web
12.1999 - 12.2005
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
  • Oversaw web platform testing, troubleshooting and user sampling prior to live deployment.
  • Strengthened intranet and sub-sites to bolster internal communication strategies.
  • Implemented Google-based SEO and ad campaigns to meet budget specifications.
  • Provided front-end website development using WordPress, Hubspot, and other editing software.
  • Boosted web traffic by improving navigation and rectifying bottlenecks.
  • Coded Number websites using Type and Type languages.
  • Optimized company's website and main corporate blog to boost SEO traffic to sites.
  • Adhered to SEO best practices while designing sites.
  • Crafted SEO strategy and intuitive interface for site to achieve prominent rankings across top browser platforms.
  • Planned and engineered RESTful web services to manipulate dynamic datasets.

Road Manager

Tony Coleman Band
02.2001 - 12.2002
  • Helped client advance in career by monitoring trends and changes in preferred industry.
  • Developed and sustained extensive database of contacts, helping future clients with networking.
  • Advocated for clients in negotiations with agents and talent, promoting client careers.
  • Maintained relationships with high-profile clients in entertainment industry through consistent communication.
  • Implemented and developed marketing plans to promote clients and increase visibility.
  • Researched and identified potential opportunities for clients, helping clients advance in industry.
  • Represented clients in negotiations with networks and production companies.
  • Collaborated with Type talent scouts to pursue leads and pitch potential representation.
  • Instituted effective strategies for recruiting and managing diverse talent roster.
  • Negotiated contracts and terms with agents and talent by attending meetings and creating deals.

QA Manager

Boeing
Everett , WA
05.1997 - 01.2001
  • Inspected products and worker progress throughout production.
  • Recorded, analyzed, and distributed statistical information.
  • Implemented new quality assurance and customer service standards.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Reported production malfunctions to managers and production supervisors.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Created and maintained quality management systems to align with industry standards.
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Established and tracked quality department goals and objectives.
  • Determined quality department standards, practices, and procedures.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.

Education

Baking Certification - Pastry

Seattle Baking Academy
Seattle, WA
09.2001

Skills

  • Software development lifecycle
  • Cross-functional team leadership
  • GAMP systems expert
  • Software expert
  • Pre-implementation audits
  • Test planning
  • Data analysis
  • Systems analysis
  • Budget management
  • Software testing
  • Risk analysis and mitigation
  • Type tool use
  • Sage 50
  • Thomson reuters risk management
  • Tax liability determination
  • Regulatory compliance
  • ISO standards
  • Agile methodologies
  • Fraud analysis
  • General ledger review
  • Arbutus analytics
  • Six sigma methodology
  • Oracle e-business suite
  • SAS

Timeline

Maintenance Crew Member

Costco
05.2007 - 01.2015

Road Manager

Tony Coleman Band
02.2001 - 12.2002

Web Site Developer

Self Employed Web
12.1999 - 12.2005

QA Manager

Boeing
05.1997 - 01.2001

Baking Certification - Pastry

Seattle Baking Academy

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Christopher Long