Christopher Long
Texarkana,TX
Summary
Dedicated professional with over 20 years of experience in food and beverage industry. Strong communication skills and extensive knowledge of beverage offerings. Proven ability to enhance customer satisfaction through attentive service and effective relationship building. Demonstrated problem-solving skills in high-pressure environments, leading to improved operational efficiency.
Overview
12
12
years of professional experience
Work History
Wire Down Guard
OneSource Restoration
1099 Traveling Contractor
09.2023 - Current
- Controlled access points to effectively restrict unauthorized entry and protect the general public.
- Coordinated with local authorities and utilities to improve emergency response effectiveness.
- Maintained accurate logs of daily activities and incidents to support review and analysis.
- Interacted professionally with customers to provide timely assistance and resolve inquiries.
Bartender/Server
Hopkin's Icehouse
Texarkana, Arkansas
12.2015 - Current
- Greeted patrons warmly and provided attentive service to enhance customer satisfaction and loyalty.
- Delivered prompt drink service to customers, maintaining cleanliness of bar area for enhanced guest experience.
- Improved customer interactions to foster loyalty through engaging interactions.
- Organized inventory and restocked supplies to ensure smooth operation during peak hours.
- Supported new server training on restaurant protocols and best practices.
Assistant Manager
Jason's Deli
Texarkana, Texas
11.2014 - 12.2015
- Oversaw restaurant operations, including scheduling and inventory management, to ensure smooth daily functions.
- Managed internal labor and supply costs to support financial sustainability.
- Engaged in quality assurance measures by providing formal and in-the-moment supervision to employees providing services to restaurant guests.
- Provided formal training and ongoing support to newly hired employees
Education
Some College (No Degree) - Architectural Engineering
Southern Arkansas University
Magnolia, ARSkills
- Inventory management
- Problem solving
- Attention to detail
- Team leadership
- Effective communication
- Relationship building
Timeline
Wire Down Guard
OneSource Restoration
09.2023 - Current
Bartender/Server
Hopkin's Icehouse
12.2015 - Current
Assistant Manager
Jason's Deli
11.2014 - 12.2015
Some College (No Degree) - Architectural Engineering
Southern Arkansas University