Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Lopez

Yuma,AZ

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams, also focusing on maintaining a safe working environment and following proper safety protocols that are issued by company.

Overview

18
18
years of professional experience

Work History

Materials Management Specialist

Trax International
01.2023 - Current
  • Follows specific procedures and detailed instructions, distributes supplies, tools and equipment. Follows established governmental regulations, organizational guidelines, company policies and procedures when performing job responsibilities. Assists with researching and completing supply requests in a timely manner. Accurately and timely receives, records, and delivers incoming shipments and ships out orders and returns. Acquires and records information regarding the status of supply transactions. Assists with all duties and responsibilities associated with storage areas and inventory system. Assists with receiving, issuing, labeling, maintaining approved supply levels and shelving of supplies. Assists with duties and responsibilities associated with property control.

Hardlines Caoch

Walmart
08.2021 - 12.2022
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Implemented new working processes to deliver multiple improvements.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Reviewed operating budgets periodically to analyze trends affecting budget needs.
  • Recruited, interviewed, hired and trained employees and implemented mentoring program to promote positive feedback and engagement.

Store Lead Manager

Walmart
10.2020 - 08.2021
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Supervised guests at front counter, answering questions regarding products.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Developed new store location from ground up by hiring and training efficient team.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Met environmentally controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.

Food Manager

Walmart
08.2016 - 10.2020
  • Assisted team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Purchased food and cultivated strong vendor relationships.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Provided guidance on improved quality control measures to increase customer satisfaction.

Store Planing

Walmart
09.2013 - 08.2016
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Operated equipment such as fork trucks and skidders.
  • Directed traffic away from hazardous locations to protect team members and general public.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Observed all safety regulations on job sites to minimize accidents.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Assistant Manager

Walmart
07.2010 - 09.2013
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Monitored security and handled incidents calmly.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Fresh Zone Supervisor

Walmart
07.2008 - 06.2010
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Enhanced organizational efficiency by gathering business requirements and improving data models and reporting frameworks.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.

Meat Department Supervisor

Walmart
11.2007 - 07.2008
  • Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Completed inventory counts, reordered stock and removed expired items from supply.
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Trained new employees on handling, safety and stocking procedures.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Mentored new sales associates to contribute to store's positive culture.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Grocery Supervisor

Walmart
03.2006 - 11.2007
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Performed key tasks to promote inviting grocery store appearance, including properly and effectively stocking shelves and endcaps.
  • Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Mentored new sales associates to contribute to store's positive culture.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.

Education

Associate of Applied Science - Business Administration

Everest College
Glendale, AZ

High School Diploma -

Yuma High School
Yuma, AZ
05.2003

Skills

  • Delegation and Supervision
  • Customer Service Management
  • Team Building and Motivation
  • Staff Coaching and Training
  • Inventory Management
  • Financial Forecasting
  • Adaptable to Changing Demands
  • Critical Thinking
  • Superior Work Ethic
  • Relationship Building
  • Performance Monitoring
  • Positive and Upbeat
  • Multitasking and Prioritizing
  • Willingness to Learn
  • Strategic planning
  • Food Safety certification

Timeline

Materials Management Specialist

Trax International
01.2023 - Current

Hardlines Caoch

Walmart
08.2021 - 12.2022

Store Lead Manager

Walmart
10.2020 - 08.2021

Food Manager

Walmart
08.2016 - 10.2020

Store Planing

Walmart
09.2013 - 08.2016

Assistant Manager

Walmart
07.2010 - 09.2013

Fresh Zone Supervisor

Walmart
07.2008 - 06.2010

Meat Department Supervisor

Walmart
11.2007 - 07.2008

Grocery Supervisor

Walmart
03.2006 - 11.2007

Associate of Applied Science - Business Administration

Everest College

High School Diploma -

Yuma High School

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Christopher Lopez