Summary
Overview
Work History
Education
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Christopher Lopez

Springfield,MA

Summary

Dedicated CDL Truck Driver with a proven track record at Saia LTL Freight, excelling in safe driving and efficient route planning. Recognized for maintaining a clean driving record and fostering strong customer relationships, ensuring timely deliveries and compliance with DOT regulations. Committed to enhancing operational efficiency through effective communication and teamwork. Looking for a different career path with benefits and satisfaction of a good work place without too much physicality

Overview

2026
2026
years of professional experience

Work History

CDL Truck Driver

Saia LTL Freight
Springfield, MA
2022 - Current
  • Transporting Goods:Safely and efficiently deliver various goods and materials over scheduled routes.
  • Vehicle Operation:Drive long distances, adhering to all traffic laws, state and federal regulations, and company policies.
  • Inspections & Maintenance:Conduct daily pre- and post-trip vehicle inspections to ensure safety and roadworthiness, and report any defects or maintenance issues to the appropriate personnel.
  • Cargo Handling:Supervise and assist with the loading and unloading of cargo, ensuring it is properly secured and documented.
  • Route Planning:Plan efficient routes using GPS or other tools, considering traffic and weather conditions to meet delivery deadlines.
  • Documentation:Maintain accurate logs of hours, mileage, fuel, and cargo, and complete all required paperwork for state and federal compliance.
  • Communication:Coordinate with dispatchers, customers, and other drivers to report progress, delays, or issues

CDL Truck Driver

Performance Food Group Co
Springfield, MA
2021 - 2022
  • Operated commercial vehicles in compliance with federal and state regulations.
  • Conducted pre-trip and post-trip inspections to ensure vehicle safety and reliability.
  • Delivered freight to various locations while maintaining accurate logs of mileage and delivery times.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Operated light trucks to deliver loads as far as Number miles from home location.
  • Kept detailed records of deliveries and money received from customers.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Fostered positive working relationships with regular customers.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected load security and checked for damages.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Filled out load paperwork and DOT-mandated log books.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Operated with safety and skill to avoid accidents and delays.
  • Participated in routine vehicle maintenance checks, ensuring operational readiness at all times.
  • Assisted in training new drivers on company policies and safe driving practices.
  • Managed cargo securement techniques to prevent damage during transit.
  • Adhered to traffic laws and safety protocols, minimizing risks during transport operations.
  • Communicated effectively with dispatchers to coordinate pickups and deliveries efficiently.

DOT Courier

FedEx
Windsor, CT
01.2020 - 2022
  • Delivered time-sensitive packages efficiently across designated routes.
  • Maintained accurate records of deliveries and pickups for tracking purposes.
  • Complied with safety regulations and guidelines to ensure secure transport.
  • Communicated effectively with clients to coordinate delivery schedules and resolve issues.
  • Operated vehicles safely, performing routine inspections to ensure compliance with DOT standards.
  • Assisted in training new team members on company procedures and best practices.
  • Optimized delivery routes using navigation tools to enhance efficiency.
  • Managed inventory of supplies needed for daily operations, ensuring availability at all times.
  • Supported warehouse operations by assisting with loading/unloading vehicles as needed or organizing inventory during downtime between deliveries.
  • Navigated diverse terrains across urban and rural areas adeptly while adhering to all traffic laws for safe transportation outcomes.
  • Achieved timely deliveries by closely adhering to established schedules and adjusting as necessary to account for traffic or weather disruptions.
  • Developed strong relationships with regular clients, earning trust and respect through consistent high-quality service and timely communication.
  • Managed time-sensitive medical deliveries carefully, understanding the importance of prompt service in life-saving situations.
  • Maintained accurate records of pick-ups and deliveries, ensuring proper documentation and adherence to DOT regulations.
  • Completed daily vehicle inspections to ensure compliance with safety regulations and identify potential maintenance needs promptly.
  • Collected payment upon delivery when necessary, maintaining accurate financial records and submitting receipts to accounting promptly.
  • Utilized electronic logging devices to track hours of service accurately, ensuring compliance with DOT regulations and avoiding potential fines or penalties.
  • Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.
  • Enhanced delivery efficiency by optimizing routes and utilizing advanced GPS navigation systems.
  • Trained new couriers on company procedures, route optimization strategies, and best practices for safe handling of materials during transport.
  • Escalated issues to supervisor for immediate remediation.
  • Properly documented all specimens received using Software.
  • Processed payments and handled cash transactions to secure proper compensation.
  • Tracked delivery status and updated customers for expected delivery time.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
  • Handled receipt, storage, identification and delivery of products for clients.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Obtained signatures for delivery documents and packages.
  • Managed delivery route for optimal use of time and fuel.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Communicated with dispatch and customers for accurate delivery information.
  • Delivered packages to customer doorsteps and business offices.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Utilized GPS navigation systems to navigate faster routes.
  • Contacted customers to confirm delivery details and locations.
  • Verified package information to check for accuracy and completeness.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Followed company policies and procedures during shift.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Expedited urgent shipments when required, prioritizing tasks efficiently to meet critical deadlines without compromising quality of service.
  • Safeguarded sensitive materials during transport by implementing strict security protocols and monitoring measures.
  • Demonstrated excellent customer service skills at each pick-up and delivery location, fostering positive relationships with clients and representing the company professionally.
  • Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
  • Participated in ongoing professional development opportunities, staying current on industry trends and best practices for courier services.
  • Prepared packages for shipment by securely wrapping items, labeling accurately, and following any specific instructions provided by clients or dispatchers.
  • Contributed to team success by collaborating effectively with fellow couriers on shared routes or larger projects requiring multiple personnel resources.
  • Reduced fuel consumption with eco-friendly driving techniques, contributing to cost savings and environmental sustainability efforts.

Mail Carrier

USPS
Rocky Hill
2018 - 2020
  • Delivered mail and packages efficiently while adhering to established routes and schedules.
  • Maintained accurate records of deliveries and pickups to ensure accountability.
  • Adapted quickly to changes in delivery routes and priorities during peak periods.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Utilized mail processing machines in weighing, stamping and processing mail items.
  • Altered routes to accommodate changing conditions or road closures in delivery areas.
  • Employed GPS and other navigational tools to find shortest routes to locations.
  • Promoted to lead mail carrier position due to exemplary performance and leadership skills.
  • Adapted to varying weather conditions to ensure uninterrupted mail service.
  • Fostered positive relationships with community members, serving as reliable point of contact for postal inquiries.
  • Coordinated with postal office team to manage undeliverable mail, ensuring timely resolution of delivery issues.
  • Utilized technology tools for route planning and tracking, enhancing delivery reliability.
  • Ensured timely delivery of mail to residential and commercial addresses, maintaining high customer satisfaction.
  • Enhanced safety of mail items by implementing secure handling and delivery practices.
  • Responded to customer inquiries and concerns with professionalism, enhancing public image of postal service.
  • Increased community trust by providing consistent and accurate mail delivery services.
  • Contributed ideas for postal service improvement during team meetings, demonstrating proactive approach to job responsibilities.
  • Improved route efficiency by optimizing delivery paths, reducing overall time spent on deliveries.
  • Collaborated with other postal workers to share insights on improving mail delivery services.
  • Participated in community outreach programs, representing postal service in positive light.
  • Maintained accurate records of deliveries and attempted deliveries, supporting postal service accountability.
  • Streamlined mail sorting processes, improving efficiency and reducing delivery times.
  • Achieved recognition for perfect attendance, showcasing commitment to daily mail delivery responsibilities.
  • Assisted in training new mail carriers, sharing best practices and tips for effective mail delivery.
  • Supported postal service during peak periods by working extended hours, ensuring all mail was delivered on time.
  • Identified and reported potential security risks during mail delivery, contributing to community safety.
  • Reduced incidence of lost or damaged mail by implementing careful handling procedures.
  • Contributed to increased postal revenue by promoting and selling USPS products and services during daily deliveries.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Streamlined mail carrier operations by effectively using handheld scanners to track package status and confirm deliveries.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Reduced the number of customer complaints regarding undelivered or damaged packages through careful handling practices during transportation from the post office to recipient addresses.
  • Expedited processing times by efficiently unloading incoming trucks and transferring sorted mail into designated areas for further distribution.
  • Monitored weather conditions regularly to adjust delivery routes accordingly.
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
  • Collaborated with fellow carriers for seamless coverage during vacations, illnesses, or other absences to ensure uninterrupted mail delivery service.
  • Participated in ongoing USPS training programs to stay current on postal service procedures, regulations, and best practices for efficient mail delivery.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Helped maintain a clean work environment in the post office facility by participating in regular cleaning tasks as needed.
  • Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
  • Ensured the security of mailboxes by diligently locking them after deliveries to protect customers'' personal information and prevent theft.
  • Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
  • Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
  • Proactively communicated route changes or potential delays due to construction or road closures with supervisors for alternative planning purposes.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Handled mail and packages with care to prevent damage during delivery.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Collaborated with colleagues to optimize route efficiency, reducing delivery times significantly.
  • Conducted regular inspections of postal equipment to ensure functionality and compliance with safety standards.
  • Assisted with training new team members on safety protocols and operational procedures.
  • Utilized handheld devices for tracking deliveries and managing customer information effectively.

Transport Aide

Hospital Of Central Connecticut
New Britain, CT
2016 - 2019
  • Assisted with loading and unloading transportation vehicles to ensure efficient operations.
  • Maintained accurate records of transported items and delivery schedules for operational efficiency.
  • Supported drivers in route planning to optimize delivery times and enhance service quality.
  • Ensured compliance with safety regulations while handling various materials during transport activities.
  • Delivered meals and snacks to patients in accordance with dietary requirements.
  • Assisted doctors with preparation of medical equipment for smooth and efficient surgeries.
  • Checked patient vital signs, weight and pain levels for documentation purposes.
  • Supported patients in bathing, dressing and grooming for promotion of health and cleanliness.
  • Performed daily bedside rounds to check on patient status, well-being, and pain levels.
  • Checked patient rooms for adequate linens and supplies and restocked as necessary.
  • Helped patients complete activities of daily living.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.
  • Aided patients with wound and pressure sore care, alleviating pain and stress.
  • Supported medical staff during patient examinations in accordance with company policy.
  • Followed sanitary and safety regulations to properly collect and dispose of medical waste.
  • Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
  • Collaborated with other medical staff to achieve high level of patient safety and care.
  • Responded to emergency situations to help with lifting and transporting patients.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Helped other staff with patient transfers by moving patients between departments.
  • Cleaned, sanitized and moved hospital equipment.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Participated in continuous professional development opportunities, staying current on best practices in the field of patient transportation.
  • Reduced patient wait times for transport services through effective scheduling and coordination of resources.
  • Collaborated with interdisciplinary teams to facilitate optimal patient care during movement within the facility.
  • Maintained flexibility in adapting to sudden changes in transport schedules or patient conditions, ensuring all transports were completed on time and with minimal disruption.
  • Contributed to the reduction of hospital-acquired infections by adhering to strict hygiene standards while handling patients and equipment.
  • Actively sought feedback from patients and colleagues regarding ways to improve overall transport services offered by the facility.
  • Demonstrated exceptional customer service skills when interacting with patients, families, and medical staff during transports.
  • Promoted a culture of safety by participating in regular safety huddles, learning from incidents and implementing suggested improvements.
  • Assisted in training new transport aides, sharing valuable knowledge and experience to support their success in the role.
  • Consistently met performance goals for punctuality, quality assurance scores, incident reporting rates.
  • Provided timely and accurate documentation of each transport, ensuring seamless communication among healthcare providers.
  • Efficiently managed multiple simultaneous transports using strong organizational skills.
  • Delivered high-quality care when transporting delicate patients with special needs such as those on ventilators or requiring isolation precautions.
  • Maintained a safe working environment by regularly inspecting and reporting any potential hazards related to transport operations.
  • Supported efficient hospital operations by promptly responding to urgent requests for patient transports.
  • Enhanced patient safety during transport by diligently following established protocols and guidelines.
  • Improved patient transport efficiency by streamlining communication between medical staff and transport aides.
  • Ensured all necessary paperwork was completed accurately before initiating any transports, maintaining compliance with regulatory requirements.
  • Assisted in maintaining clean and sanitized transport equipment, promoting a healthy environment for patients and staff.
  • Utilized strong problem-solving abilities to address any issues or concerns that arose during transports, ensuring patient satisfaction.
  • Implemented feedback mechanisms to improve service quality based on client interactions and needs.
  • Trained new staff on safety procedures and best practices in transport operations and logistics.
  • Conducted routine vehicle inspections to maintain safety standards and operational readiness.
  • Collaborated with team members to streamline processes, reducing delays in transportation services.

Sales Associate

Dicks Sporing Goods
Newington, CT
01.2016 - 02.2017
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained accurate inventory levels through regular stock checks and replenishment.
  • Provided product knowledge to customers, increasing satisfaction and trust.
  • Collaborated with team members to achieve daily sales targets consistently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Built relationships with customers to encourage repeat business.
  • Wrapped, boxed and weighed bakery department products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Collaborated with team members to achieve monthly sales targets.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Resolved customer inquiries promptly, ensuring positive resolutions and retention.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Trained new associates on store policies and customer service standards.
  • Implemented visual merchandising strategies to enhance product display and appeal.

Substitute Custodian

New Britain board if
New Britain, CT
06.2012 - 08.2016
  • Maintained cleanliness and sanitation standards in classrooms and common areas.
  • Assisted in setup and breakdown of facilities for events and activities.
  • Utilized cleaning equipment and supplies effectively for optimal results.
  • Followed safety protocols to ensure a safe environment for students and staff.
  • Responded promptly to emergency cleaning requests during school hours.
  • Collaborated with staff to address specific custodial needs across the facility.
  • Conducted routine inspections to identify maintenance or repair needs.
  • Adapted quickly to changing schedules and priorities while managing multiple tasks.
  • Improved school cleanliness by performing thorough and regular custodial duties, including sweeping, mopping, and sanitizing surfaces.
  • Contributed to a healthy school atmosphere by regularly emptying trash receptacles and recycling bins.
  • Aided in maintaining well-functioning facilities by reporting any necessary repairs or malfunctions to appropriate personnel.
  • Contributed to a successful school community by collaborating effectively with administrators, teachers, and other support staff members as needed.
  • Enabled smooth transitions between substitute assignments through clear communication with fellow custodians about ongoing projects or concerns.
  • Promoted a respectful work environment by maintaining professional interactions with staff, students, and visitors.
  • Sanitized and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans and carpets.
  • Assisted in compliance with health regulations by thoroughly sanitizing restrooms daily using appropriate tools and chemicals.
  • Continuously expanded custodial skills through participation in training opportunities and staying informed about industry best practices.
  • Maintained an orderly appearance of outdoor spaces such as sidewalks and entryways by sweeping debris and removing snow when necessary.
  • Boosted faculty satisfaction with clean working environments through consistent upkeep of staff lounges and offices.
  • Promoted sustainability within the school community by implementing eco-friendly cleaning practices where possible.
  • Enhanced overall facility aesthetics with meticulous attention to detail while cleaning windows, walls, and fixtures.
  • Supported school events by setting up furniture, equipment, and decorations as required.
  • Ensured building security through proper locking procedures at the end of each workday or event.
  • Demonstrated adaptability in times of staffing shortages or emergencies by quickly adjusting to different building layouts or responsibilities on short notice.
  • Increased efficiency by properly organizing janitorial supplies and equipment, ensuring easy access when needed.
  • Enhanced safety for students and staff by promptly addressing spills and other hazards that posed risks.
  • Assisted in creating a positive learning environment with diligent maintenance of classrooms, hallways, and common areas.
  • Reduced disruptions during classroom hours by scheduling loud or intrusive tasks for after-school hours whenever possible.
  • Checked in and stocked inventory throughout facility.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Kept building spaces premises clean inside and outside.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Operated buffers and burnishers to clean and polish floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained floor cleaning and waxing equipment.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Reported vandalism or other damage to property to supervisor.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Moved furniture for cleaning and set up for special events.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Parks and Recreation Employee

Parks and Rec Programs
New Britain
10.2014 - 2016
  • Organized community events, enhancing public engagement and participation in local activities.
  • Maintained park facilities, ensuring safety and accessibility for visitors.
  • Assisted in developing recreational programs tailored to community interests and needs.
  • Collaborated with team members to implement maintenance schedules for equipment and landscapes.
  • Coordinated volunteer efforts for community clean-up events, fostering teamwork and civic responsibility.
  • Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
  • Provided excellent customer service, addressing visitor inquiries and resolving issues effectively.

Cashier

Burger King
Kensington CT
04.2013 - 06.2013
  • Operated cash register and processed transactions accurately and efficiently.
  • Assisted customers with inquiries and provided exceptional service to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
  • Collaborated with team members to streamline checkout processes during peak hours.
  • Learned company policies and procedures to uphold standards in customer service and sales.
  • Handled cash management duties, including balancing cash drawers at shift end.
  • Supported inventory management by restocking merchandise at point of sale as needed.
  • Engaged in ongoing training to improve product knowledge and enhance customer interactions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Increased sales of promotional items by informing customers about current offers.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Reduced processing errors by meticulously following transaction procedures.
  • Enhanced shopping experience, provided product information and location assistance.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Addressed customer needs and made product recommendations to increase sales.

Education

New Britain High School
New Britain, CT

Certificate - Cyber Security

Cybersecurity Boot Camp
Online

Skills

  • Strong work ethic
  • A learner to any new topic
  • Safe driving
  • Class A commercial Driver's license
  • Warehouse operations
  • Delivery verification
  • State Driver's license
  • Order fulfillment
  • Heavy hauling
  • Cargo records
  • Equipment monitoring
  • Work order management
  • Fluent in english
  • Refrigerated trailers
  • Product distribution
  • Vehicle loading
  • Dispatch collaboration
  • Customer retention
  • Freight expertise
  • Preventive Maintenance
  • Safe driver training
  • GPS navigation
  • Load safety
  • Communication and interpersonal skills
  • Clean driving record
  • Customer relationships
  • Strong working relationships
  • Commercial driving experience
  • Dependability and honesty
  • Traffic laws and regulations
  • Valid Driver's license
  • Map reading and navigation skills
  • Efficiency and time management
  • Multitasking
  • Forklift operation
  • DOT regulations
  • Vehicle safety and maintenance
  • Efficient trip planner
  • Courteous and polite demeanor
  • Doubles and triples specialist
  • Planning
  • Damage control
  • Refrigerated trailers operation
  • Route planning expertise
  • Tanker and hazmat endorsements
  • Trip planning
  • Air brake certification
  • Trained in State safety regulations
  • Invoice verification
  • Regulatory compliance
  • Emergency response
  • Schedule management
  • Basic maintenance
  • Decision-making
  • Verbal and written communication

Additional Information

Trying to accomplish an IT career change with a new certification and a new career job I hope , also very eager to work for a company that is important and good place to work..

Languages

Spanish
Native or Bilingual

Timeline

DOT Courier

FedEx
01.2020 - 2022

Sales Associate

Dicks Sporing Goods
01.2016 - 02.2017

Parks and Recreation Employee

Parks and Rec Programs
10.2014 - 2016

Cashier

Burger King
04.2013 - 06.2013

Substitute Custodian

New Britain board if
06.2012 - 08.2016

CDL Truck Driver

Saia LTL Freight
2022 - Current

CDL Truck Driver

Performance Food Group Co
2021 - 2022

Mail Carrier

USPS
2018 - 2020

Transport Aide

Hospital Of Central Connecticut
2016 - 2019

New Britain High School

Certificate - Cyber Security

Cybersecurity Boot Camp

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Christopher Lopez