Christopher Lugo
Wichita,KS
Summary
Detail-oriented automotive professional with expertise in customer service and safety procedures. Proven track record of enhancing customer satisfaction through meticulous vehicle detailing and quality assurance.
Overview
6
6
years of professional experience
Work History
Detailer/Porter
American Collision
Wichita, KS
03.2025 - 01.2026
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Vacuumed interiors of vehicles to remove dirt and debris.
Detailer/Porter
Gerber Collision
Wichita, KS
06.2024 - 02.2025
- Implemented efficient workflows to enhance productivity during busy periods.
- Handled customer inquiries regarding detailing services and provided exceptional service.
- Conducted quality checks to ensure high standards of workmanship on completed vehicles.
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Assistant Manager
Quik Trip
Wichita, KS
08.2021 - 02.2024
- Supervised daily operations to ensure compliance with company policies and safety standards.
- Trained and mentored team members to enhance service quality and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Detailer/Porter
Collision Works
Derby, Ks
06.2020 - 07.2021
- Inspected vehicles for damage and prepared detailed reports for repairs.
- Utilized various cleaning techniques and products to restore vehicle appearance.
- Collaborated with technicians to ensure accurate repair processes were followed.
- Maintained organization of workspace, ensuring tools and materials were readily available.
Education
High School Diploma -
Bishop Carroll Catholic High School
Wichita, KSSkills
- Customer service
- Safety procedures
- Automotive detailing
- Interior detailing
- Interior and exterior cleaning
- Exterior detailing
- Pressure washing
- Hand tools
- Polishing techniques
- Glass treatment
- Interior vacuuming
- Carpet and upholstery care
- Washing and detailing
Timeline
Detailer/Porter
American Collision
03.2025 - 01.2026
Detailer/Porter
Gerber Collision
06.2024 - 02.2025
Assistant Manager
Quik Trip
08.2021 - 02.2024
Detailer/Porter
Collision Works
06.2020 - 07.2021
High School Diploma -
Bishop Carroll Catholic High School