Christopher Luna
Bullard
Summary
Christopher Luna’s Resume Authorized to work in the US for any employer.
Security professional committed to maintaining high standards and delivering results. Extensive experience in ensuring safety and security, with strong focus on teamwork and adaptability to changing situations. Skilled in risk assessment and emergency response, fostering dependable and responsive security presence.
Overview
16
16
years of professional experience
Work History
Security Patrol Officer
Hideaway Lake
Hideaway, TX
02.2026 - Current
- Monitored premises to ensure safety and security of guests and property.
- Conducted regular patrols to detect suspicious activities and prevent incidents.
- Responded promptly to emergencies, providing assistance and coordinating with authorities.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Enforced property rules and regulations, ensuring compliance among visitors and staff.
- Collaborated with team members to enhance safety protocols and emergency response strategies.
- Implemented improvements in patrol routes to maximize coverage efficiency and effectiveness.
- Enhanced security measures by conducting thorough and consistent patrols in designated areas.
- Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
- Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
- Enforced parking regulations within assigned zones by issuing citations as needed while maintaining a fair approach towards violators'' circumstances if applicable.
- Exhibited excellent problem-solving skills when faced with complex or high-pressure situations requiring quick decisions under pressure.
- Performed access control duties at gated communities or restricted areas, verifying credentials and maintaining an orderly flow of traffic.
Assistant Manager
Superior Outfitters
Tyler, TX
08.2024 - 09.2025
- Led team in executing daily operational strategies to enhance customer service and satisfaction.
- Developed training programs for staff to improve product knowledge and sales techniques.
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
- Implemented performance metrics to monitor staff productivity and enhance operational efficiency.
- Collaborated with upper management to design promotional initiatives that boosted store traffic.
- Oversaw scheduling and staffing to ensure optimal coverage during peak business hours.
- Mentored junior staff, fostering a collaborative environment that encouraged professional growth.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Inventory and Retail Sales Manager
Shoot Smart LLC
Fort Worth, TX
11.2022 - 08.2024
- Led team in achieving sales targets through effective training and performance management.
- Developed and implemented customer service strategies to enhance client satisfaction and loyalty.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
Manager
Texas Gun Experience
Grapevine, TX
04.2020 - 10.2022
- Oversaw daily operations, ensuring compliance with safety protocols and regulatory standards.
- Developed training programs for staff, enhancing knowledge of firearms safety and customer service.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Fostered a high-performance culture through mentorship and team-building activities.
- Analyzed customer feedback to refine service offerings and improve client satisfaction.
- Led strategic initiatives that increased operational efficiency across departments.
- Managed budgets effectively, aligning resources with organizational goals for sustainable growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Outside Service Manager
Bentwater Yacht & Country Club
Montgomery, TX
08.2018 - 06.2020
- I was in charge of outside services for 3 golf courses on the property. I demonstrated excellent customer service to members and their guests while leading a team of 15 plus to do the same. Valet, cart maintenance and customer interaction were my main responsibilities.
Store Manager
Cook Tire and Service Center
Lufkin, TX
11.2014 - 07.2018
- Customer service to all new and revisiting customers. I was in charge of daily sales, mentorship to employees, and overall success of the location. I handled Daily Cash drops and reports as well as worked inside the store and outside when needed.
Sales Representative
Loving Honda
Lufkin, TX
01.2010 - 08.2014
- Customer service and sales for new and used cars on and off the lot. Scheduling and setting appointments with potential buyers and maintaining a respectful and courteous buying experience for everyone.
Education
Associate's degree - Criminal Justice
Angelina College
Lufkin, TXHigh school diploma - undefined
Lufkin High School
Lufkin, TX05.2005
Skills
- Merchandising
- Cash Handling
- Payroll
- Customer service
- Loss Prevention
- Leadership
- Management
- POS
- Time Management
- Upselling
- Sales
- Microsoft Office
- Recruiting
- Store Management Experience
- Mentoring
- Retail Sales
- Retail Management
- Pricing
- Communication skills
- Sales Management
- Team management
- Planograms
- Purchasing
- Inventory Control
Timeline
Security Patrol Officer
Hideaway Lake
02.2026 - Current
Assistant Manager
Superior Outfitters
08.2024 - 09.2025
Inventory and Retail Sales Manager
Shoot Smart LLC
11.2022 - 08.2024
Manager
Texas Gun Experience
04.2020 - 10.2022
Outside Service Manager
Bentwater Yacht & Country Club
08.2018 - 06.2020
Store Manager
Cook Tire and Service Center
11.2014 - 07.2018
Sales Representative
Loving Honda
01.2010 - 08.2014
Associate's degree - Criminal Justice
Angelina College
High school diploma - undefined
Lufkin High School