Christopher Lynch
Poinciana ,FL
Summary
Dynamic culinarian with proven experience at Walt Disney World Resort, excelling in standards of food safety, food quality, and guest recovery. Ability to train staff and maintain high standards of cleanliness while ensuring timely meal preparation. Strong communicator and self-motivated team player dedicated to delivering exceptional dining experiences to our guests.
Overview
12
12
years of professional experience
Work History
Assistant Sous Chef
Walt Disney World Resort
08.2024 - Current
- Supported Sous Chef in managing daily kitchen operations, ensuring timely meal preparation for guests in a safe and clean environment.
- Walk the line each day before service to ensure all cast are ready and set up for success as well as tasting all prepared food to make sure they meet quality standards.
- Made sure all stations in the kitchen had accurate and up to date HACCP and TPHC logs, as well as sanitizer solution.
- Maintained all cooling logs for blast chiller, walk-in coolers, and ROP processes.
- Maintained and kept record of all allergy tickets/checks, organized by date for minimum of 3 months.
- Active participation in the allergy process, ensuring all allergy meals are prepared safely for our guests. Communicated with front-of-house and back-of-house staff on any adjustments that need to be made to make our meals allergy compliant, as well as being flexible to what our guests are craving and prefer with their meal. Inspect and verify each allergy meal before it leaves kitchen.
- Assisted Sous Chefs with monthly inventory counts to ensure acceptable product variances.
- Recorded daily spoilage levels for food waste.
- Counted and completed bakery order forms for Sous Chefs.
- Contributed to a positive work environment by maintaining open communication with cast members both front and back of house.
- Collaborated effectively with front-of-house staff and leaders to ensure seamless coordination between all aspects of restaurant operations.
- Ensured consistent food quality by closely monitoring preparation and presentation standards, inspecting each plate before it leaves the kitchen.
- Strengthened teamwork among kitchen staff by fostering an atmosphere of mutual respect and supportiveness.
- Expedited orders efficiently during peak service hours, ensuring prompt delivery of meals to guests.
- Participated in food tastings and taste tests
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Cook 1
Walt Disney World Resort
10.2021 - 08.2024
- Mastered all stations across the hot line, including saucier and expo. I also helped train cast to re-open the Top of the World Lounge at Bay Lake Tower after the pandemic.
- Assisted the Sous Chef team with inventory counts on a monthly basis.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, as well as consistent quality and presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Placing special care to orders placed with food allergies or intolerances, ensuring all work areas are clean and sanitized, allergy utensils are stored separately, and risk of cross-contamination is minimized.
- Maintained accurate HACCP, TPHC, and Cooling logs for my stations and prep.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Instructed new cast in proper food preparation, storage, use of kitchen equipment and sanitation. Training new cast was a common role.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Cook 2
Walt Disney World Resort
09.2021 - 10.2021
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took ownership of cold side stations in the kitchen, including pantry and desserts.
- Maintained accurate TPHC logs and ensured stations were cleaned and stocked with sanitizer.
- Took special care with orders for guests with food allergies or intolerances. Ensured work spaces were clean, allergy utensils were stored separately, and all risk of cross-contamination minimized.
Manager
Chick-fil-A
06.2014 - 08.2021
- While I was employed by Chick-fil-A for 7 years, I served as a Store Manager for Chick-fil-A for the last 5.5 years, and in that time have obtained high-level skills in guest satisfaction and recovery, among others.
- 5 years of experience in counting, balancing, and handling of money and cash drawers.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Monitored work environments to ensure food safety, cleanliness, and sanitation standards were being met.
- ServSafe Food Handler Certified
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored Guest Experience Survey Scores to ensure guest needs and expectations are being met, making adjustments and corrections when needed to resolve any perceived issues by the guests.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Monitored and maintained labor cost percentages.
- Managed inventory counts and levels on a monthly basis to ensure location(s) maintained expected variances on paper and food costs.
Education
Associate Of Business Administration - Business Administration And Management
Gulf Coast State College
Panama City, FLHigh School Diploma -
A. Crawford Mosley High School
Lynn Haven, FL05.2016
Skills
- Verbal and written communication
- Good listening skills
- Knowledge of food safety standards
- Knowledge of cleanliness and sanitization standards
- Guest recovery
- Self-motivated professional
- Time Management
- Ability to train new culinary cast members on Disney food service, safety, sanitation, and hygiene standards
- Proficiency of the Disney Allergy Process
- Computer proficient
- Highly productive worker
- Excellent ability to work with the public and maintain a positive guest experience
Timeline
Assistant Sous Chef
Walt Disney World Resort
08.2024 - Current
Cook 1
Walt Disney World Resort
10.2021 - 08.2024
Cook 2
Walt Disney World Resort
09.2021 - 10.2021
Manager
Chick-fil-A
06.2014 - 08.2021
Associate Of Business Administration - Business Administration And Management
Gulf Coast State College
High School Diploma -
A. Crawford Mosley High School