Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Techniciancertificationsskills
Communication Skills
Languages
Timeline
Generic

Christopher Lyntton

Ontario,CA

Summary


Professional with proven track record in managing diverse projects and delivering high-impact results. Known for exceptional problem-solving skills and ability to work seamlessly with cross-functional teams. Reliable and adaptable, consistently aligning with evolving business needs while maintaining strong focus on achieving results.


Overview

18
18
years of professional experience
1
1
Certification

Work History

Amer Operations Support Senior Associate

Equinix
08.2022 - Current
  • Triage day-to-day operations at over 120 data centers in America, Canada, Brazil, and Mexico
  • Assist Operations in moving forward and finding resolutions for various problems and issues faced by teams, including customer service, technical questions, policy, power, operating systems, sales, marketing, security, etc
  • Collaborate with various internal teams to identify process gaps, set new policies, and create training programs to enhance efficiency across all teams
  • Manage Exception Requests from Sales and Account teams for customers
  • Work with and manage Incidents and Ticketing Systems to resolution
  • Build and deliver monthly Subject Matter Expert Meetings to all AMER and Leadership teams
  • Track all work prior to signed orders in AMER to resolution of said orders needed to create the accounts and revenue required

IBX Operations Customer Technician IV

Equinix
09.2017 - 08.2022


  • Maintain various networking devices while troubleshooting with a variety of customers
  • Proficient in terminating and testing various types of copper and fiber optic cables, including SMF, MMF, Cat 5, and Cat 6
  • Certified in FOA/Viavi/Digital Lightwave and Fluke
  • Ensure cable running and dressing adhere to high standards
  • Assist with customer deployments and onboarding
  • Read installation plans (Visio Drawings/Spreadsheets) and implement installations accordingly
  • Troubleshoot and repair various types of hardware (SFP, NIC, PSU, SSD, etc.)
  • Configure various devices, such as Cisco, Brocade, Nutanix, Dell switches, and routers, to required specifications
  • Design and implement new devices and ideas to improve efficiency
  • Participate in beta testing of new implementations on Siebel and Oracle
  • Train new employees
  • Collaborate with team members to find solutions
  • Familiar with the installation and configuration of large-scale security systems, including Access Control and Integrated Security Systems (AMAG)

Ironworker/Super Intendant

PM Construction
09.2014 - 03.2017
  • Facilitated cost and erection of industrial metal buildings
  • Worked collaboratively with various vendors
  • Hired and supervised a 10-person team
  • Read and interpreted blueprints and layouts
  • Provided safety training and fall protection gear in compliance with CA OSHA standards
  • Retrofitted buildings and troubleshooted to meet customer's requests
  • Managed change orders and implemented cost-effective solutions

Journeyman

Carpenter UBC
03.2007 - 01.2017
  • Project Management
  • Led teams and troubleshooted daily in a fast-paced and ever-changing environment while ensuring safety
  • Created bids (material list/people needed) for portions of large-scale industrial jobs
  • Specialized in steel stud framing, lath, drywall (interior and exterior)
  • Constructed IDF rooms in hospital environments
  • Collaborated with inspectors, IOR, OSHPD, Department of Water and Power, and various vendors to ensure timely completion
  • Completed high-security background checks
  • Held badges for sensitive areas at LAX and Broadcom
  • Oversaw the construction of large-scale IDF rooms at Broadcom from beginning construction to final walkthrough

Education

Certified Journeyman -

UBC
09.2010

Skills

  • Data Center Operations Support
  • PowerPoint presentations (MOP's)
  • Customer service
  • Technical support
  • Policy development
  • Process improvement
  • Training program development
  • Construction project management
  • Critical infrastructure deployment
  • Standard Operating Procedures (SOPs)
  • Service Level Agreements (SLA)
  • Budget management
  • Audits
  • Gap analysis
  • Risk management
  • Strategic recommendations
  • Collaboration
  • Siebel proficient
  • Microsoft Windows
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Visio
  • Team leadership
  • Team supervision
  • Data Entry/Data analytics
  • Project coordination
  • Timeline estimates
  • New hire training
  • Cross-functional teamwork
  • Work Planning and Prioritization

Certification

  • Advanced Blueprint reading/layout
  • Project management course certificate
  • OSHA 10
  • First Aid and AED certified.
  • Concussion training
  • Adult/Child infant CPR training
  • Certified welder
  • ICRA certified.
  • Scaffold and fall protection certified.
  • Rigging training
  • FOA
  • CFOT
  • VIAVI
  • OTDR

Leadership Experience

I have always enjoyed working with teams in various capacities. This passion initially stemmed from my love for sports. From an early age, I recognized that success in sports cannot be achieved individually, just as one cannot single-handedly construct a school or hospital. I strive to inspire and motivate my peers towards accomplishing tasks, regardless of their magnitude. I make a conscious effort to empathize with their perspectives, understanding the importance of effective communication and collaboration in achieving common goals.

Techniciancertificationsskills

  • Proficient Seibel/Oracle
  • Microsoft Windows/office/Outlook/Excel/Word/Visio
  • FOA/CFOT/VIAVI/OTDR/Digital Lightwave and Fluke CCT
  • Lean Six Sigma

Communication Skills

In 2023, I was appointed as the SME (Subject Matter Expert) Lead, where I effectively developed and delivered monthly presentations. Additionally, I collaborated with diverse teams to ensure the clear and efficient dissemination of content to AMER Operations. Furthermore, I derive great satisfaction from working alongside diverse teams to identify and implement effective solutions to complex problems.

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Amer Operations Support Senior Associate

Equinix
08.2022 - Current

IBX Operations Customer Technician IV

Equinix
09.2017 - 08.2022

Ironworker/Super Intendant

PM Construction
09.2014 - 03.2017

Journeyman

Carpenter UBC
03.2007 - 01.2017

Certified Journeyman -

UBC

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Christopher Lyntton