Christopher Moore
Charlotte,NC
Overview
17
17
years of professional experience
Work History
Goods flow
IKEA
05.2021 - Current
- We contribute to the store replenishment process each day before the store opens
- You need to be able to think and act efficiently and safely to ensure a smooth goods flow operation that results in the right products being available to customers.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
Front Desk Receptionist
Extended Stay Hotels
07.2023 - 01.2024
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Developed strong working relationships with team members, fostering a positive work environment.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Head Cashier
Lowe's
06.2020 - 05.2021
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined the checkout process for improved customer experience and reduced wait times.
- Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
- Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
Deli/Bakery Department Manager
Walmart Neighborhood Market
12.2015 - 06.2020
- As a department manager I'm responsible for all the functions of a sales department
- They oversee the staff and implement strategies to increase productivity
- These managers also conduct training and seminars to motivate and build the skills of their team members.
Customer Service Assistant Manager
Food Lion
10.2014 - 12.2015
- Manage customer service on the Front End
- Operate the Front End according to front end standard practice and in compliance with policies, security measures and regulations
- Achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate moral.
Head-cashier/Paint/Cashier
Homedepot
08.2006 - 02.2015
- Provide customer service, ring up items at the cash register, and handle customer payments
- Help train new employees how to use the register and the correct procedures to follow
- Perform duties such as accessing the cash safe to balance register drawers and voiding mistakes in ringing up items.
Education
High school diploma -
Eastside High School
05.2002
Bonds Career Center
05.2001
Skills
- Staff training
- Strategic planning
- Team leadership
- Logistics coordination
- Problem solving
- Decision making
- Customer service
- Order processing
Timeline
Front Desk Receptionist
Extended Stay Hotels
07.2023 - 01.2024
Goods flow
IKEA
05.2021 - Current
Head Cashier
Lowe's
06.2020 - 05.2021
Deli/Bakery Department Manager
Walmart Neighborhood Market
12.2015 - 06.2020
Customer Service Assistant Manager
Food Lion
10.2014 - 12.2015
Head-cashier/Paint/Cashier
Homedepot
08.2006 - 02.2015
High school diploma -
Eastside High School
Bonds Career Center
Similar Profiles
Véronique Plier SousaVéronique Plier Sousa
Responsable de vente at IKEAResponsable de vente at IKEA
Kum Kum HabibKum Kum Habib
Sales Associate at IkeaSales Associate at Ikea
Juveisy VazquezJuveisy Vazquez
Loss Prevention Officer at IKEALoss Prevention Officer at IKEA
Melissa SengsouvanhMelissa Sengsouvanh
Sales Assistant at IKEASales Assistant at IKEA
Sofia JanowiczSofia Janowicz
Barista at Starbucks, Harris TeeterBarista at Starbucks, Harris Teeter