Christopher Malbrough

Work History

Cook

Seafood Palace

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Housekeeping Room Attendant

Lake Charles Memorial Health System

Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Disposed of trash and recyclables each day to avoid waste buildup.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Responded to requests from patrons for linens and toiletries.
Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.
Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
Enhanced guest experience by maintaining immaculate room conditions through thorough cleaning and organization.
Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
Ensured safety protocols were followed, minimizing accidents through proper signage and barrier use during cleaning.
Enhanced guest comfort by adjusting room settings according to preferences noted in their reservations or previous stays.

Dishwasher

Cousins

05.2023 - 08.2024

Kept kitchen areas neat and clean by removing trash and organizing supplies.
Followed supervisor instructions to complete tasks on time.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
Stepped into additional roles during busy times to boost coverage of important stations.
Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
Gently moved glassware, crystal, and other delicate items to prevent breakage.
Increased machine efficiency by scraping and pre-washing dishes.
Monitored dishwashing machines for proper functioning.
Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
Washed dishes and assisted in bussing tables.
Stored dishes, utensils and kitchen equipment in proper locations.
Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
Improved safety in kitchen by properly handling and storing cleaning chemicals and supplies.
Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
Optimized cleaning processes, experimenting with different detergents and wash cycles to achieve superior cleanliness.
Minimized water usage and environmental impact with effective washing techniques, aligning with sustainability goals.
Streamlined waste management procedures, effectively sorting and disposing of garbage and recycling materials.
Enhanced equipment longevity, performing routine checks and maintenance on dishwasher to ensure optimal performance.
Contributed to inventory management by reporting low supplies of cleaning agents and dishware to management.
Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
Supported culture of hygiene and cleanliness, participating in regular kitchen cleaning and sanitation drives.
Improved operational efficiency by implementing system for pre-soaking heavily soiled pots and pans, reducing cleaning time.
Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
Increased kitchen efficiency, organizing clean dishes and utensils in accessible manner for culinary staff.
Enhanced dining experience for customers by ensuring clean, spot-free dishes and utensils.

Floor Technician

Christian St.Patrick Hospital

05.2020 - 01.2023

Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
Used Type equipment to clean and maintain hardwood, ceramic, and laminate floors.
Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
Quietly waxed, buffed and vacuumed floors in Type organization.
Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
Performed regular inspections of floors throughout the facility to identify areas requiring additional attention or maintenance.
Communicated regularly with supervisors regarding progress updates on specific projects or any issues encountered during the course of work.
Developed proficiency in using various types of floor care machinery through hands-on experience and training sessions.
Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
Upheld strict adherence to safety guidelines while using chemicals and equipment to prevent accidents or injuries on the job site.
Provided exceptional customer service by addressing any issues or complaints in a timely manner, maintaining positive relationships with clients.
Prioritized tasks effectively based on urgency and importance, optimizing productivity during work shifts.
Adapted to changing priorities and tasks as needed, demonstrating flexibility and a willingness to learn new skills.
Assisted in inventory management for cleaning supplies and chemicals, ensuring adequate stock for daily operations.
Exceeded client expectations with thorough attention to detail in all aspects of floor care services provided.
Maintained accurate records of completed jobs and supplies used, ensuring proper documentation for company records.
Cleared trash and debris from over Number rooms and office areas regularly.
Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
Reduced facility maintenance costs by effectively maintaining and repairing floor care equipment.
Adapted cleaning techniques to suit different types of flooring, such as tile, hardwood, and carpet, enhancing their appearance and durability.
Enhanced team morale and cohesiveness by leading by example and providing constructive feedback on floor cleaning techniques.
Implemented preventative maintenance schedule for cleaning equipment, reducing downtime and repair costs.
Responded promptly to feedback from facility staff and visitors, addressing any concerns related to floor maintenance.
Enhanced appearance and longevity of flooring materials with specialized cleaning techniques and products.
Provided emergency floor cleaning services during unexpected spills or incidents, minimizing potential hazards.
Trained new staff on use of floor cleaning equipment and safety procedures, enhancing team efficiency and safety awareness.
Maintained inventory of cleaning supplies and equipment, ensuring availability of necessary resources for tasks.
Coordinated with other maintenance teams to facilitate comprehensive facility cleaning and upkeep.
Operated industrial cleaning equipment efficiently, covering large areas in minimal time for optimal productivity.
Contributed to positive customer experience by maintaining impeccable floor conditions in high-traffic areas.
Ensured proper mixing and disposal of cleaning chemicals, adhering to health and safety standards.
Streamlined floor maintenance procedures, reducing time required for cleaning without compromising quality.
Achieved significant improvement in floor cleanliness and shine, utilizing high-speed buffing and polishing techniques.
Collaborated with facility management to develop cleaning schedules that minimized disruption to daily operations.
Updated maintenance logs regularly, documenting cleaning activities and noting areas in need of repair.
Maintained cleanliness and safety of floors across various facilities, ensuring hygienic environment for staff and visitors.
Reduced slip and fall incidents by implementing rigorous floor cleaning and maintenance protocols.
Conducted regular inspections of floor conditions, identifying areas requiring immediate attention to prevent deterioration.
Ensured compliance with environmental regulations by utilizing eco-friendly cleaning products and methods.
Used power scrubbing and waxing machines to scrub and polish floors.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Maintained floor cleaning and waxing equipment.
Operated buffers and burnishers to clean and polish floors.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Supervised supplies in inventory and submitted reorder requests.
Used organic-based chemicals to disinfect floors, counters and furniture.
Cleaned walls and ceilings with special reach tools following regular schedule.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained optimal supply levels to meet daily and special cleaning needs.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Shift Manager

Checkers Rally's

05.2017 - 09.2020

Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Promoted a positive work environment through open communication and constructive feedback.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Coached crew members to optimize performance and motivate toward more efficient work.
Excelled in every store position and regularly backed up front-line staff.
Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Cooperated with coworkers to improve customer experience and manage storefront.
Exercised composure under pressure and in escalated customer service scenarios.
Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Tracked receipts, employee hours, and inventory movements.
Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
Scheduled staff to establish adequate coverage during peak business hours.
Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
Streamlined inventory management processes, reducing waste and optimizing stock levels.
Conducted regular staff meetings to communicate targets and operational updates, keeping team well-informed and aligned.
Coordinated staff training programs to improve service quality, enhancing overall customer experience.
Facilitated team-oriented atmosphere, encouraging collaboration and mutual support among staff members.
Boosted customer satisfaction by implementing customer feedback system to address and resolve concerns promptly.
Enhanced customer service training program, leading to noticeable improvements in customer feedback scores.
Optimized shift operations to meet and exceed sales targets without compromising on service quality.
Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
Negotiated with suppliers for better pricing, directly impacting profitability by reducing operational costs.
Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.
Implemented energy-saving measures across facility, contributing to sustainability goals and reducing overheads.
Cultivated partnerships with local businesses for cross-promotion, expanding customer base and community presence.
Fostered culture of continuous improvement, encouraging staff to suggest and implement efficiency-enhancing measures.
Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
Coordinated project workflows for departments.
Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Oversaw loading and unloading of packages in warehouse.
Created and implemented strategies for improving operational efficiency and accuracy.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Troubleshot equipment to reduce service calls and downtime.
Kept accurate and detailed records of personnel progress and productivity.
Implemented policies and standard operating procedures for continuous improvement.
Collaborated with other leaders and executives to direct workflow and support operations.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.

Lawn Care Technician

Jesse Lawn Service

05.2013 - 05.2018

Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Removed weeds, hazards, and debris from common pathways to improve usability.
Maintained and serviced lawn care equipment to enhance longevity.
Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
Developed lasting customer relationships and grew network over time.
Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.
Demonstrated flexibility, adapting to scheduling changes and last-minute requests while maintaining a positive attitude.
Supported business development by offering exceptional service that led to referrals from satisfied customers.
Applied fertilizer and other nutrients to lawns to promote healthy growth.
Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.
Developed estimates and presented customers with bids for lawn care services to help with planning.
Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
Promoted company values through professional demeanor and following uniform guidelines during interactions with clients.
Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
Assisted in design and installation of lawns, gardens and other landscaping features to enhance aesthetics of outdoor spaces.
Reduced callbacks by ensuring thorough completion of all assigned tasks, including mowing, trimming, edging, and debris removal.
Enhanced teamwork by sharing expertise with colleagues regarding best practices in landscaping techniques.
Provided accurate estimates for potential clients based on their lawn care needs and preferences, contributing to a higher conversion rate.
Trained and supervised junior lawn care assistants to improve quality of team output.
Collaborated with team members to complete large-scale projects on time and within budget constraints.
Assisted in the design and installation of landscape features such as flower beds, hardscapes, and irrigation systems to enhance curb appeal.
Diagnosed lawn and garden issues and recommended targeted solutions.
Streamlined operations by maintaining equipment in optimal working condition, minimizing downtime for repairs.
Continuously expanded knowledge of industry trends and advancements through relevant training programs or seminars.
Optimized watering schedules for clients'' lawns to conserve water resources while promoting healthy turf growth.
Educated clients on best practices for maintaining their lawns between service visits, fostering long-term relationships.
Maintained detailed records of services provided for each client''s property to ensure continuity of care over time.
Utilized power tools and landscaping machines to maintain outdoor areas.
Removed debris and waste from outdoor areas.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Cut trees and shrubs to shape and maintain landscape.
Performed equipment maintenance and repairs to keep tools functional for projects.
Removed tree stumps, roots and debris for cohesive landscape appearance.
Prepared soil for planting and sowing.
Inspected gardens for pests, weeds and diseases.
Applied fertilizers and pesticides to outdoor areas according to safety standards.
Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
Maintained gardening tools by replacing blades and fluids.
Developed and maintained efficient irrigation system for outdoor areas.
Developed and implemented strategies for water conservation.
Coordinated with other landscaping professionals to improve outdoor areas.
Designed programs for landscape maintenance, pest management, composting, and other related topics.
Assisted with irrigation system maintenance and repair.
Educated employees and members of public on plant biology and health.
Collaborated with gardeners to plan and design outdoor spaces.

Summary

Overview

Work History

Cook

Housekeeping Room Attendant

Dishwasher

Floor Technician

Shift Manager

Lawn Care Technician

Skills

Timeline

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