CHRISTOPHER MALDONADO
Albuquerque
Summary
Dedicated professional with a meticulous focus on delivering exceptional customer service, known for being a collaborative team player and consistently dependable. Strong communication skills with employees.
Overview
20
20
years of professional experience
Work History
Restaurant Manager
Sandia Golf Club
05.2023 - Current
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Fostered positive work environment, leading to decrease in staff turnover.
Manager of Operations
Ojos Locos Sports Cantina
04.2023 - 05.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Manager
The Cheesecake Factory
03.2016 - 03.2022
- Maintained consistent quality and high accuracy when preparing identical dishes every day
- Followed proper food handling methods and maintained correct temperature of food
- Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
LEAD LINE COOK
El Patrón
06.2012 - 03.2016
- Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
- Developed process that accurately tracked
ASSISTANT KITCHEN MANAGER
Two Fools Tavern
02.2008 - 05.2012
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Monitored inventory to maintain proper supply level.
LINE COOK
Sandia Casino Golf Course and Resort
05.2005 - 12.2008
- Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing meals
Education
Bachelor Of Hospitality And Tourism Management - Hospitality
Central New Mexico Community College
Albuquerque, NMSkills
- Multitasking
- Team-oriented
- Active listener
- Inventory control and record keeping
- Staff management
- Customer-oriented
- Organization and prioritization
- Menu development
Languages
Spanish
Full Professional
Timeline
Restaurant Manager
Sandia Golf Club
05.2023 - Current
Manager of Operations
Ojos Locos Sports Cantina
04.2023 - 05.2023
Manager
The Cheesecake Factory
03.2016 - 03.2022
LEAD LINE COOK
El Patrón
06.2012 - 03.2016
ASSISTANT KITCHEN MANAGER
Two Fools Tavern
02.2008 - 05.2012
LINE COOK
Sandia Casino Golf Course and Resort
05.2005 - 12.2008
Bachelor Of Hospitality And Tourism Management - Hospitality
Central New Mexico Community College
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