Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.
Overview
17
17
years of professional experience
Work History
UPS Cover Driver
UPS
Stuart, FL
10.2022 - Current
Greeted clients and provided exceptional customer service.
Delivered packages to customers in a timely and efficient manner.
Kept accurate records of deliveries and customer signatures.
Material Handler/Shipping & Receiving
Jelly Belly Candy Company
Fairfield, CA
04.2007 - 07.2022
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Completed special forms and required documentation to help callers obtain needed services and resolve issues.
Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
Transported material to correct locations and documented inventory changes.
Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
Organized warehouse inventory in effective and efficient manner.
Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times.
Education
High School Diploma -
Fairfield High School
Fairfield, CA
Skills
Customer service experience
Highly responsible & reliable
Product organization
Product verification
Clean driving record with a focus on safe travel
Warehouse Management
Ability to utilize computerized shipping/tracking programs