Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Mallory

Riverdale,Georgia

Summary

Business Professional experienced in coaching and developing agents to exceed company expectations while fostering a positive work culture. Enhanced operational efficiency through effective communication and strong problem-solving skills, successfully managing multiple priorities and adapting to change. Delivered exceptional customer experiences while ensuring safety compliance and promoting talent development.

Overview

13
13
years of professional experience

Work History

Forklift Operator

DHL Supply Chain
Fairburn, Georgia
03.2023 - 08.2026
  • Operated forklift to move materials within warehouse efficiently.
  • Conducted routine inspections on forklifts and equipment for safety compliance.
  • Loaded and unloaded shipments following company protocols and safety standards.

DRIVER

SURLEAN FOODS
04.2020 - 03.2023
  • Deliver an extraordinary customer experience that inspires satisfaction and exceeds expectations of knowledge, empathy, and professionalism.
  • Ensured customer satisfaction by resolving issues promptly and effectively.
  • Coordinated communication with dispatchers for efficient delivery operations.
  • Maintained detailed log of working hours to comply with state and federal regulations.
  • Checked loads for accuracy before departure to prevent discrepancies.
  • Operated forklifts and pallet jacks to efficiently load and unload trucks.
  • Secured, arranged, and balanced cargo to prevent damage during transport.
  • Conducted pre-trip and post-trip vehicle inspections to ensure safety compliance.

DRIVER

MAC'S CUSTOMIZED TRUCKING
10.2017 - 04.2020
  • Coached and developed new hires to ensure effective onboarding and integration.
  • Operated vehicle for long-distance deliveries, ensuring timely arrival.
  • Report all defects, accidents and violations.
  • Responded to customer inquiries about delivery, ensuring accurate information and timely assistance.
  • Followed company procedures outlined by company policies and manuals.
  • Followed company procedures outlined by the company policies and manuals.
  • Conducted daily DOT pre-trip inspections to maintain vehicle safety and compliance.

TAX PREPARER

TAXAMIZE ACCOUNTING
12.2013 - 05.2014
  • Prepared tax forms for commercial and non-commercial clients, ensuring compliance with US regulations and legislation.
  • Reviewed tax credits and liabilities to achieve optimal resolutions for clients.
  • Prepared individual and business tax returns using industry-standard software.
  • Reviewed financial documents for accuracy and compliance with tax regulations.
  • Communicated with clients to gather necessary financial information and clarify details.

Education

HIGH SCHOOL - GENERAL STUDIES

FREDERICK DOUGLAS HIGH SCHOOL
ATLANTA, GEORGIA

Skills

  • Forklift operation
  • Safety compliance
  • Safety regulations
  • Material Handling
  • Warehouse Navigation
  • Cargo securing
  • Cargo optimization
  • Load balancing

Timeline

Forklift Operator

DHL Supply Chain
03.2023 - 08.2026

DRIVER

SURLEAN FOODS
04.2020 - 03.2023

DRIVER

MAC'S CUSTOMIZED TRUCKING
10.2017 - 04.2020

TAX PREPARER

TAXAMIZE ACCOUNTING
12.2013 - 05.2014

HIGH SCHOOL - GENERAL STUDIES

FREDERICK DOUGLAS HIGH SCHOOL
Christopher Mallory