Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Additional Experience
SalesAssociate

Christopher Maloni

Prescott,USA

Summary

Accomplished sales leader with a proven track record of maximizing organizational revenues and exceeding sales goals across multiple industries. Skilled in communicating effectively with key decision makers, executing strategies for territory expansion, and driving market growth. Experienced in developing persuasive account strategies for competitive markets and managing strategic accounts to drive repeat business. Expertise in leveraging product knowledge and client education to increase sales opportunities, prioritizing customer relationships, and consistently delivering exceptional satisfaction to surpass sales targets.

Overview

21
21
years of professional experience

Work History

Sales Associate

Builders Wholesale
01.2024 - Current
  • Delivered exceptional customer service through product knowledge and personalized recommendations.
  • Assisted clients in selecting heating appliances tailored to their needs and preferences.
  • Maintained up-to-date knowledge of industry trends, products, and competitor offerings.
  • Collaborated with team members to enhance product displays and improve sales strategies.
  • Provided in home inspections and product presentations.
  • Achieved a 75% or better closing ratio.

Sales Associate

Arizona Hot Tub Company
02.2020 - 12.2022
  • Leverage consultative sales techniques to support customers purchasing hot tubs and endless pools ranging from $6K - +$70K, assisting walk-in clients and responding to on-line leads, answering questions, and steering customers through pre- and post-sales processes.
  • Build strong customer relationships quickly, sustaining engagement through 3–6-month lead time, steering customers through installation, landscaping, and electrical support, and ensuring complete customer satisfaction post-delivery with extensive follow-up.
  • Closed $1.73M in sales for first half of 2022 with $1M in backorder, successfully selling 11 of 14 pools on backorder.
  • Tracking current year sales to double 2021 sales of +$2M, with average monthly unit sales more than doubling current targets.
  • Exceeded monthly goal during first month in position by 6 units, with 13 units sold out of 17 walk-in leads, sustaining high closing ratio with average monthly sales of +20 units in 2021 and best month at 24 units sold.
  • Recognized for outstanding closing ratio’s, with in-store ratio at ~74%, compared to 60% accepted as above satisfactory, and holding highest online closing ratio across organization at 30%.
  • Honored with Century Club Extraordinary Sales Accomplishment, Watkins Wellness Manufacturing Award in 2020 for 100 units sold, earning Top Performer status within first year in position.

Commercial Sales Associate

CertaPro Painters of Northern Arizona
09.2017 - 01.2020
  • Identified new business opportunities within commercial property industry, strategizing sales plans, generating leads, and nurturing business relationships.
  • Recognized by senior leadership as “Rookie of the Year”, with $512K in closed sales within first year in position.
  • Drove full sales cycle from lead generation to negotiation to closing the deal, leading activities across prospecting, responding to RFP’s, creating proposals, account management, and completing diligent and comprehensive customer follow-up.

Marketing Manager

Arizona Vent Pro’s
04.2015 - 08.2017
  • Spearheaded high-performing team of three marketing associates, creating and leading marketing initiatives to expand market growth and maximize revenues.
  • Strategized and executed telemarketing campaign, directly leading to acquisition of several contracts and expanding organization to require additional associates to accommodate workload.
  • Launched local advertising program, negotiating monthly advertising contracts with trade publications to drive new revenue streams.
  • Communicated with clients and assessed customer needs, leveraging solution sales techniques to boost up-sell revenues and explaining products and services to convert small contracts into substantial business with add-on contracts.
  • Streamlined organizational procedures, developing and implementing new processes to optimize workflows and boost efficiency.
  • Established “start-of-day” procedures for team, providing detailed action plan for daily operations and confirming proper equipment loaded to reduce setbacks.

Account Executive

Cycling Sports Group
09.2004 - 03.2015
  • Boosted territory sales and expansion across Arizona, selling Cannondale Bicycle Brand and re-establishing brand name across territory.
  • Grew territory substantially, scaling from 2 accounts totaling $130K to 23 accounts totaling over +$2.3M in revenue.
  • Surpassed monthly and annual sales goals consistently, building strong customer relationships and advancing brand loyalty through engaging product demonstrations and clinics.
  • Created and managed sales contests to motivate retail staff and promote Cannondale products.
  • Presented with numerous awards during time in position including, Outstanding Achievement Awards in 2002, 2003, and 2004 for exceeding territory sales goals by 15%–30%.

Education

Bachelor of Arts - Marketing

American International College
Springfield, MA

Skills

  • SAP Order Entry
  • Salesforce proficiency
  • Experience with Concur platform
  • Skilled in HubSpot CRM management
  • Proficient in MS Office Suite
  • Sales strategy development
  • Sales cycle management
  • Client account management
  • Service excellence
  • Strategic business development
  • Business-to-business and business-to-consumer sales
  • Technical sales expertise
  • Client requirement analysis
  • Skilled in client engagement
  • Process optimization
  • Solution-focused sales
  • Geographic market development

Accomplishments

  • Exceeded monthly quota Eighteen times. While closing the most in store leads at Arizona Hot Tub Company.
  • Business Development - Initiated several key partnerships which resulted in $2.3 Million in revenue growth while at Cycling Sports Group.
  • Brought in 23 new customers. For the Arizona and Hawaii Markets.
  • Awarded Exceptional Growth Award 3 times while at Cycling Sports Group.
  • Achieved a 75% or better closing ratio at Builders Wholesale.

Timeline

Sales Associate

Builders Wholesale
01.2024 - Current

Sales Associate

Arizona Hot Tub Company
02.2020 - 12.2022

Commercial Sales Associate

CertaPro Painters of Northern Arizona
09.2017 - 01.2020

Marketing Manager

Arizona Vent Pro’s
04.2015 - 08.2017

Account Executive

Cycling Sports Group
09.2004 - 03.2015

Bachelor of Arts - Marketing

American International College

Additional Experience

  • Account Executive, Orange County & San Diego Region, Cycling Sports Group, Wilton, CT
  • Senior Associate / Executive Recruiter, S.A. Traut Associates, Laguna Beach, CA
  • Technical Sales Consultant, Belco Packaging Systems, Monrovia, CA
  • Technical Sales Rep / Division Marketing & Sales Coordinator, Shrink Packaging Systems, Enfield, CT

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Christopher Maloni