Christopher Mangum Jr.
Richmond,KY
Summary
Experienced U.S. Army veteran with a strong background in team leadership, project management, and telecommunications. As a former E5/Sergeant in Field Artillery for the North Carolina Army National Guard, honed skills in coordinating and managing complex projects. Expertise extends to customer service and small business management. Currently serving as a Site Foreman at Duke Energy, overseeing telecommunications equipment upgrade projects, ensuring seamless execution and optimal performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Site Foreman
True North Partners
Charlotte
09.2022 - Current
- Oversee telecommunications upgrade projects
- Working with schematics for radio systems, power wiring diagrams, connection diagrams, fuses and fuse panels, antenna routing
- Lead a team communications equipment installers
- Checking schematics drawings with completed installs
- Liaison between Duke Energy and telecommunication contracting firms
- Safety compliance and reporting on-site daily
- Field-based project management asset for multiple Duke Energy sites
- Use of Microsoft Office to record project status, report issues, communicate with clients, build expense reports, log daily data.
General Manager
Whitewater Express Car Wash
Lexington
11.2023 - 03.2024
- Manage and create weekly team schedules
- Hiring, recruiting, retention, and employee training at the store level
- Manage and control monthly store budgets and finances
- Maintain building structure and premises
- Maintain and set store performance goals
- Oversee and manage store accounts
- Promote positive customer experience and relationships.
Store Manager
Whitewater Express Car Wash
Lexington
07.2023 - 11.2023
- Manage daily team schedules
- Conduct new-hire training
- Assist General Management with maintaining monthly budgets and finances
- Perform routine maintenance on equipment within the store
- Promote positive customer experience and relationships.
13F Joint Fires Support Specialist, E5/Sergeant
NC Army National Guard
Charlotte
12.2015 - 12.2022
- As the Joint Fire Support Specialist, my main role included: gathering intelligence and enemy target location to help determine where and how to deploy artillery in mission-based situations, set up and operate communications systems, encode and decode messages, assist in the preparation of fire support plans, coordinate and target, operate laser range finders and target devices, and determine the target’s location using computers or manual calculations
- I was deployed to Iraq (2019-2020) in support of Operation Spartan Shield, I managed a counter-fires radar system in defense of Camp Taji, just north of Baghdad
- During Hurricane Florence in 2017, I coordinated with the National Forestry Service in the transportation and distribution of water pumps and generators
- I also coordinated with local fire departments and law enforcement officials in supply distributions, escorts and relief planning
- Team leader with a Basic Leader Course graduation certificate involving 169 academic hours of servant leadership training and team management skills.
CAD Technician
Pike Telecom
Charlotte
07.2022 - 09.2022
- Build a complete proposal package for fiber line distribution for the client (AT&T)
- Utilized AutoCAD software to build the design
- Utilized the ArcGIS platform as well as local county, city and state GIS maps for quality control, accuracy and project mapping
- Heavy and precise attention to detail
- Time management, project proposal and project coordination
- Use Microsoft Office to create budgets, write cover letters, submit permits, communicate with client regarding project requirements and work orders
- Designed Fiber Internet line proposal routes for AT&T over large urban coverage areas
- Notated and marked city and county utilities, power poles, and living units within design
- Designed distribution points for fiber lines in the most efficient way possible
- Designed build packages for field crews to route fiber lines, install distribution boxes, power pole accessories, locations
- Identified power company assets and utilities to utilize for proposal packages, proposed and designed additional equipment to update said assets and utilities to handle fiber proposals
- Updated AT&T's internal database with proposal packages post-build.
General Service Technician
Woodies Auto Service
Matthews
01.2022 - 07.2022
- Conduct general service and maintenance tasks in accordance with manufacturer service bulletins
- Utilizing company platforms to order necessary parts and materials
- Perform safety and courtesy inspections for 100% of vehicles
- Use of tablets to record and recall current and prior maintenance
- Working with customers, providing service and expertise in automotive maintenance
- Quality control and attention to detail.
Logistics Specialist
Minutemen Enterprise LLC
Charlotte
09.2021 - 12.2021
- Delivery Specialist contracted with Lowe’s, Sleep Number and Conn’s
- Delivery coordination and time management
- Daily driving and maintenance of 26’ cargo trucks
- Warehouse inventory loading from floor to trucks
- Furniture and appliance loading, offloading, assembly and delivery
- Customer outreach and relations, working with customer to coordinate service and delivery
- Quality control specialist.
Alignment Technician
Mavis Tire
Charlotte
08.2018 - 08.2021
- NC State Inspector Certified which included ensuring that vehicles are able to meet the state standards for emissions control and safety
- Adept with pneumatic, electric and hand tools as well as high end industry specific automotive equipment and technology
- Specialty in alignments, also general technician work i.e brakes, suspension, fluid flushes, tires, steering systems, diagnosis
- Maintaining a positive customer service experience to ensure return customers.
Tire Technician
BJ’s Wholesale
Concord
08.2017 - 08.2018
- Michelin, Bridgestone and Uniroyal Sales and Service Certified
- I was in close contact with wholesalers of these brands, regularly ordered tires for members, sold these brands to members and provided customer support to members concerning these brands
- Stockroom/inventory management
- I regularly inventoried our tire stock, supplies and equipment as well as put in service requests and orders for said supplies
- Customer Service and Sales rep
- Propane Tank Fill certified.
Education
GED -
Cabarrus Community College
AAS in Welding Technology - Entrepreneurial Welding Business & Technical Sales -
Central Piedmont Community College
Charlotte, NC08.2022
Skills
- Experience in Office 360
- OSHA-10 Industry Safe Certified
- Small business management experience
- Automotive Diagnostics
- CAD
- Service Technician Experience
- Project Coordination
- Drafting
- Computer Networking
- Supervising experience
- Team management
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Basic math
- English
- Microsoft Office
- Communication skills
- Project management
- Telecommunication
- Data collection
- Project coordination
- Leadership
- Analysis skills
- Quality control
- AutoCAD
- ArcGIS
Certification
- OSHA 10
- Secret Security Clearance
- Basic Leadership
Assessments
- Security guard skills, Proficient, 07/2023, Assessing risks, enforcing security standards, and handling complaints
- Work style: Professionalism, Proficient, 01/2022, Tendency to be accountable, professional, open to feedback, and act with integrity at work
- Mechanical knowledge, Proficient, 01/2022, Understanding and applying mechanical concepts and processes
- Attention to detail, Proficient, 12/2021, Identifying differences in materials, following instructions, and detecting details among distracting information
- Work style: Reliability, Proficient, 07/2023, Tendency to be reliable, dependable, and act with integrity at work
- Work style: Reliability, Proficient, 12/2021, Tendency to be reliable, dependable, and act with integrity at work
- Analyzing data, Proficient, 12/2021, Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data
Military Service
Army National Guard, United States, E-5, 12/2015, 12/2022, As the Joint Fire Support Specialist, my main role included: gathering intelligence and enemy target location to help determine where and how to deploy artillery in mission-based situations, set up and operate communications systems, encode and decode messages, assist in the preparation of fire support plans, coordinate and target, operate laser range finders and target devices, and determine the target’s location using computers or manual calculations, I was deployed to Iraq (2019-2020) in support of Operation Spartan Shield, I managed a counter-fires radar system in defense of Camp Taji, just north of Baghdad, During Hurricane Florence in 2017, I coordinated with the National Forestry Service in the transportation and distribution of water pumps and generators. I also coordinated with local fire departments and law enforcement officials in supply distributions, escorts and relief planning, Team leader with a Basic Leader Course graduation certificate involving 169 academic hours of servant leadership training and team management skills, Combat Action Badge, Army Commendation Medal, C Device, Army Achievement Medal, Humanitarian Service Medal, Global War on Terrorism Service Medal
Timeline
General Manager
Whitewater Express Car Wash
11.2023 - 03.2024
Store Manager
Whitewater Express Car Wash
07.2023 - 11.2023
Site Foreman
True North Partners
09.2022 - Current
CAD Technician
Pike Telecom
07.2022 - 09.2022
General Service Technician
Woodies Auto Service
01.2022 - 07.2022
Logistics Specialist
Minutemen Enterprise LLC
09.2021 - 12.2021
Alignment Technician
Mavis Tire
08.2018 - 08.2021
Tire Technician
BJ’s Wholesale
08.2017 - 08.2018
13F Joint Fires Support Specialist, E5/Sergeant
NC Army National Guard
12.2015 - 12.2022
GED -
Cabarrus Community College
AAS in Welding Technology - Entrepreneurial Welding Business & Technical Sales -
Central Piedmont Community College