Christopher Manley
Michigan City,Indiana
Summary
Accomplished Store Manager at Little Caesars Pizza, adept in operations management and employee training, significantly enhancing store efficiency and customer satisfaction. Expert in POS systems and shift scheduling, spearheaded initiatives that minimized shrinkage and maximized sales, fostering a team-oriented environment that boosted productivity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Construction Laborer
All Around Fencing, LLC
10.2022 - Current
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Operated power equipment to move materials and promote job efficiency.
- Observed safety regulations on job sites to minimize accidents.
- Followed blueprints and diagrams to complete projects according to specifications.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with successful, time-sensitive renovations of various structures.
- Mixed and poured concrete for variety of projects.
- Operated forklifts and boom lifts to complete various tasks.
Team Lead
Gordon Food Service
01.2022 - 10.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
Store Manager
Little Caesars Pizza
04.2021 - 01.2022
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted with hiring, training and mentoring new staff members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Bachelor of Science - Cyber Security
University of Phoenix
Tempe, AZ05.2027
High School Diploma -
Michigan City High School
Michigan City, IN06.2004
Skills
- Shift Scheduling
- POS Systems
- Promotional planning
- Operations Management
- Payroll Management
- Employee Training
- Supply Ordering
- Hourly shift management
- Store Merchandising
- Retail Inventory Management
- Report Generation
- Store Opening and Closing
Certification
- Food Safety Certification
- Pest Control Specialist
Timeline
Construction Laborer
All Around Fencing, LLC
10.2022 - Current
Team Lead
Gordon Food Service
01.2022 - 10.2023
Store Manager
Little Caesars Pizza
04.2021 - 01.2022
Bachelor of Science - Cyber Security
University of Phoenix
High School Diploma -
Michigan City High School
- Food Safety Certification
- Pest Control Specialist
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