Designed and implemented cybersecurity policies and procedures tailored to industry standards.
Reduced cyber threats by implementing robust security frameworks and incident response plans.
Improved overall security posture by regularly updating antivirus software, firewalls, intrusion detection systems, and other protective measures as required.
Department Manager
ProCare Therapy
02.2024 - 09.2024
Led cross-functional teams to enhance operational efficiency and meet departmental goals.
Developed training programs to improve employee performance and retention rates.
Conducted performance evaluations, providing constructive feedback to foster employee growth.
Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
Director of Educational Services
ProCare Therapy
02.2021 - 02.2024
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
Communicated between internal and external stakeholders, clients and vendors.
Identified sales growth opportunities by networking and building relationships with potential advertisers.
Met and exceeded service level goals by identifying and achieving standards and expectations.
Manager
Domino's Pizza
11.2018 - 07.2020
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Conducted monthly inventories of raw materials and components on work floor.
Recorded inventory sales into organization's weekly income report.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Manager
Cafe Del Hidalgo
10.2016 - 04.2017
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Recorded inventory sales into organization's weekly income report.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Established and updated work schedules to account for changing staff levels and expected workloads.
Jewelry Consultant
Riddle's Jewelry
05.2015 - 08.2016
Greeted customers, helped locate merchandise and suggested suitable options.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Completed store opening and closing procedures as per company guidelines.
Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
Assisted Living Caregiver
REM Northstar
04.2013 - 03.2015
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Documented vitals, behaviors and medications in client medical records.
Worked to improve and enhance patient lives through effective and compassionate care.