CHRISTOPHER MAR
Honolulu,HI
Summary
Friendly and reliable customer service professional. Enjoys working as part of a team to achieve sales goals.
Overview
23
23
years of professional experience
Work History
Parts Counter Person
CUTTER CHRYSLER JEEP DODGE RAM FIAT OF HONOLULU
02.2017 - Current
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote saIes
- $15.25 + Incentives + Bonuses
Customer Service Representative
Sprint PCS, Mobile Telephone Company
11.2016 - 02.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- $14.75 + Incentives + Bonuses
Parts Consultant
Cutter Chrysler Jeep Dodge Pearl City
07.2007 - 10.2016
- Greeted customers in a timely fashion while quickly determining their needs
- Engaged with customers in a sincere and friendly manner
- Built relationships with customers to increase likelihood of repeat business
- Recommended merchandise to customers based on their needs and preferences
- Responded to customer questions and requests in a prompt and efficient manner
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Answer telephone calls and place orders if needed
- Wrote sales slips and sales contracts
- Contacted other store locations to determine merchandise availability
- Pay: $15.25 + Incentive + Bonuses
Parts Consultant
Aloha Automotive Distributing
09.2003 - 01.2010
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Wrote sales slips and sales contracts
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Responded to customer questions and requests in a prompt and efficient manner
- Contacted other store locations to determine merchandise availability
- Engaged with customers in a sincere and friendly manner
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Prioritized helping customers over completing other routine tasks in the store
- Built relationships with customers to increase likelihood of repeat business
- Pay: $11.00 + commission
Service Advisor
Cutter Chevy
03.2005 - 11.2007
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Wrote sales slips and sales contracts
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Engaged with customers in a sincere and friendly manner
- Built relationships with customers to increase likelihood of repeat business
- Pay: $2000 + Commission + Bonuses
Service Advisor
Hawaii Mitsubishi
12.2006 - 06.2007
- Built relationships with customers to increase likelihood of repeat business
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Wrote sales slips and sales contracts
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Engaged with customers in a sincere and friendly manner
- Pay: $2000 + Commission + Bonuses
Service Advisor
Cutter Dodge Honolulu
12.2004 - 02.2005
- Built relationships with customers to increase likelihood of repeat business
- Engaged with customers in a sincere and friendly manner
- Responded to customer questions and requests in a prompt and efficient manner
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Wrote sales slips and sales contracts
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Pay: $2000 + Commission + Bonuses
Customer Service Advisor
Sears Automotive
09.2001 - 05.2003
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Responded to customer questions and requests in a prompt and efficient manner
- Contacted other store locations to determine merchandise availability
- Engaged with customers in a sincere and friendly manner
- Prioritized helping customers over completing other routine tasks in the store
- Built relationships with customers to increase likelihood of repeat business
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Wrote sales slips and sales contracts
- Pay: $10.00 + Commission
Education
Information and Computer Sciences
Leeward Community College
No Degree - SYSTEM ELECTRONIC NETWORK TECHNOLOGY
Honolulu Community College
Honolulu, HIHigh School Diploma -
Moanalua High School
Honolulu, HI05.1993
Skills
- Customer service-oriented
- Cash register familiarity
- Friendly demeanor
- Data entry
- Sales experience
- Basic administrative knowledge
- Tele Check processing terminal experience
Additional Information
PSI Seminars Basic Course - March 2012, PSI Seminars Life Success Course Team 517 - August 2012, PSI Seminars Pace Setters Leader Dynamic Course Hawaii Team 312 - October 2012, PSI Seminars Men's Leadership Course C-95 - July 2014
Phone Cell
(C) 8085615351
Phone Home
(H) 8085615351
Hobbies and Interests
- Softball
- Golf
- Outdoors
Timeline
Parts Counter Person
CUTTER CHRYSLER JEEP DODGE RAM FIAT OF HONOLULU
02.2017 - Current
Customer Service Representative
Sprint PCS, Mobile Telephone Company
11.2016 - 02.2017
Parts Consultant
Cutter Chrysler Jeep Dodge Pearl City
07.2007 - 10.2016
Service Advisor
Hawaii Mitsubishi
12.2006 - 06.2007
Service Advisor
Cutter Chevy
03.2005 - 11.2007
Service Advisor
Cutter Dodge Honolulu
12.2004 - 02.2005
Parts Consultant
Aloha Automotive Distributing
09.2003 - 01.2010
Customer Service Advisor
Sears Automotive
09.2001 - 05.2003
Information and Computer Sciences
Leeward Community College
No Degree - SYSTEM ELECTRONIC NETWORK TECHNOLOGY
Honolulu Community College
High School Diploma -
Moanalua High School
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